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Living Supply Chains


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Table of Contents

Living Supply Chains how to mobilize the enterprise around delivering what your customers want Preface Ch.1 Supply chains are the business Why not abandon conventional wisdom and discover the customer? Ch.2 Customer conversations All pathways lead to customers Ch.3 Implementing a multiple supply chain alignment strategy Working with people to deliver the required responsiveness Ch.4 Leading from the front Converting customer insight into successful implementation Ch.5 Continuous Replenishment supply chains Where relationships matter most Ch.6 Lean supply chains Focusing on efficiency and lowest cost-to-serve Ch.7 Agile supply chains Where quick response is paramount Ch.8 Fully flexible supply chains Where nothing is impossible Ch.9 New business models for new supply chains The miracle of embedded alignment' Ch.11 Delivering living supply chains A bridge to the future A final word Appendices Notes Select bibliography Index

Promotional Information

"Living Supply Chains" is the first book to show how to organise your business' supply chain people and processes - around the real needs of customers.

About the Author

John Gattorna is Professorial Fellow in Supply Chain Management, and Co-Director, Centre for Supply Chain Research, University of Wollongong.He is also Visiting Professor at Cranfield School of Managment, Cranfield University in the UK, and a regular visitor to Ecole de Management de Normandie/Normandy Business School, Le Havre, France.John Gattorna is one of the few people who have been continuously engaged in the evolution of supply chain thinking, from the early days of 'physical distribution management' (1975), through 'logistics management' (1980s/1990s), to the current 'supply chain management' era (1990s/2000s).Over the last 25 years, John has taught and researched at several universities around the world; consulted to many major multinational corporations, subsequently founding and developing Accenture's supply chain practice in Asia Pacific, and published widely on the emerging subject of 'supply chains'.Indeed, John is generally regarded as one of the world's thought leaders in the supply chain management field, and continues to be much sought after as a keynote speaker on the international conference circuit.Today he holds visiting professorial posts in Australia and the UK, and continues his work developing unravelling the complexities inherent in the design and operation of enterprise supply chains.


'Let's not beat around the bush Living Supply Chains: How to mobilise the enterprise around delivering what your customers want' written by John Gattorna is a revolutionary book. Gattorna manages to finally present us with a groundbreaking theory about Supply Chains while completely managing to underpin it.' "Supply Chain Management: An International Journal" "This is fundamentally an important book - enlightening, informative and thought provoking... much needed and very relevant" - Logistics and Transport Focus, December 2006 Author Article in World Business October 2006 Extract in Supply Chain Management Review

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