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Management
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Table of Contents

Contents Introduction 1 1 The Key Questions for Managerial Effectiveness 5 2 Focus on Key Result Areas 7 3 Set Standards of Performance 13 4 Concentrate Your Powers 18 5 The Vital Functions of Management 22 6 Management by Objectives 28 7 Management by Exception 32 8 Delegate Effectively 34 9 Build Peak Performers 39 10 Achieve Managerial Leverage 44 11 Hire the Right People 49 12 Fire the Incompetents 54 13 Hold Effective Meetings 59 14 Build Team Spirit 64 15 Make Good Decisions 70 16 Remove Obstacles to Performance 74 17 Become a Role Model 78 18 Brainstorm for Solutions 81 19 Negotiate Like a Professional 85 20 Communicate with Clarity 90 21 Achieve Personal Excellence 95 Conclusion 98 Index 101 About the Author 105

About the Author

McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide

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