Introduction; Part I. Theoretical Foundations for Thinking about Management Instrumentation: 1. Theoretical foundations: from the study of technique to the analysis of management tools; 2. Traditional approaches: management tools in the history of organisation theory; Part II. Three Major Types of Social Science Approaches: 3. Critical perspectives on management tools; 4. Institutionalist perspectives on management tools; 5. Interactional perspectives on management tools; Part III. Synthesis: 6. The agency of management tools; Conclusion.
A comprehensive study of research into management tools and the far-reaching influence they have in organizations and society.
Ève Chiapello is Professor at École des hautes études en sciences sociales (EHESS), Paris, where she holds a chair in the 'sociology of the transformation of capitalism'. She was previously Professor at the HEC School of Management, Paris. Her previously published works comprise numerous articles and books including: Artistes versus Managers, (1998), Le nouvel esprit du capitalisme (1999, with Luc Boltanski), translated into nine languages including English (2005). Patrick Gilbert holds a Ph.D. in Management and is graduated in organizational psychology. He is Emeritus Professor at Sorbonne Business Scool (IAE Paris) and Research Director at the Mutations Anticipations Innovations Chair. He is also member of the board of several scientific societies such as the Association francophone de Gestion des Ressources Humaines (AGRH) and Association Internationale de Psychologie du Travail de Langue Française (AIPTLF).
'What are the tools that make it possible to manage? How do we make
use of them, control them and to what effect? These are the
fundamental questions that Chiapello and Gilbert address in a book
that is as useful as it is fascinating. It is one that has much to
teach not only scholars of management and organizations but also
those want to think deeply about just what technology does.' Wendy
Nelson Espeland, Northwestern University, Illinois
'Organised along the distinction between different paradigms and based on illuminating empirical examples, this unique book comprehensively restores the theoretical, epistemological and methodological foundations of the diverse ways of knowing and inquiring on management tools and on tools of government. This brilliant tour de force is a must-read for all students and academics in the field of management, sociology, organisation theory and public policy and for all those fascinated by the power of instruments at the heart of capitalism, science and politics.' Philippe Bezes, Centre national de la recherche scientifique and Sciences Po