Table of Contents

Principles and Practices
Overview of Change
The Nature of Change
Roles and Responsibilities of a Change Leader
Skills and Competencies of a Change Leader
Action Plan, Tools, and Resources
Self-Assessment and Development
Tools for Success
Resources for the Manager as Change Leader
Notes
Index

Promotional Information

The manager's guide to developing exceptional change management skills.

About the Author

Ann Gilley is Associate Professor of Management at Ferris State University and Vice President of Trilogy Consulting Group, a performance consulting firm. Formerly on the faculty at Colorado State University, she is co-author of several books, including The Performance Challenge, Beyond the Learning Organization, and Organizational Learning, Performance, and Change, and was recipient of the Academy of Human Resource Development book-of-the-year award in 2000.