David H. Maister is widely acknowledged as the world’s leading authority on the management of professional service firms. Beginning four decades ago, David has advised firms in a broad spectrum of professions, covering all strategic and managerial issues, spanning the globe. A native of Great Britain, David holds degrees from the University of Birmingham, the London School of Economics, and the Harvard Business School, where he was a professor for seven years. He is the author of the best-selling books Managing the Professional Service Firm and True Professionalism. He lives in Boston, Massachusetts.
Frederic W. Gluckformer managing director, McKinsey &
CompanyImportant reading -- not just for managing partners, but for
new associates.
James L. HeskettProfessor, Harvard Business School; co-author of
"Service Breakthroughs"David Maister's name is synonymous with the
latest thinking in professional service firm management. This book
suggests why.
Tom Petersauthor/co-author of "In Search of Excellence, Thriving on
Chaos," and "Liberation Management"The professional service firm is
the best model for tomorrow's organization in any industry. When it
comes to understanding these firms, David Maister has no peers.
Tom Peters
author/co-author of "In Search of Excellence, Thriving on
Chaos," and "Liberation Management"The professional service firm is
the best model for tomorrow's organization in any industry. When it
comes to understanding these firms, David Maister has no peers.
Frederic W. Gluck
former managing director, McKinsey & CompanyImportant reading --
not just for managing partners, but for new associates.
James L. Heskett
Professor, Harvard Business School; co-author of "Service Breakthroughs"David Maister's name is synonymous with the latest thinking in professional service firm management. This book suggests why.
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