Supported by real life case studies, gathered from around the world including California Boeing and Google. Takes a step-by-step approach to the process of building a team from scratch as well as taking over an existing team. An addition to the re-launch of the hugely successful Creating Success series. Provides a twelve-step guide for setting up a new team.
Pat Wellington is an internationally recognised management consultant with over 20 years of experience. She has facilitated assignments in blue chip organizations such as Canon and Coca Cola, healthcare providers including the St Martins and Nuffield Hospitals, United Nations agencies in Rome and Geneva, and government bodies in the UK, the Gulf and South East Asia. She is also the author of Effective Customer Care, published by Kogan Page.