Part one: The imperative to improve productivity and performance

Delivering under pressure: Public service, productivity and performance

Getting leaner, smarter and more effective: Opportunities and constraints for governments under austerity

Public sector productivity: Puzzles, conundrums, dilemmas and their solutions

Measuring and improving government performance: Learning from recent US experience

Performance management: Creating high performance, not high anxiety

Reviewing performance to improve delivery: Key insights from two auditors general

Part two: The need for governments to innovate

Innovation in the public sector: Beyond the rhetoric to a genuine 'learning culture'

Unleashing change in government

Eight-and-a-half propositions to stimulate frugal innovation in public services

Strategic advice to the public service facing austerity

Can 'nudging' change behaviour? Using 'behavioural insights' to improve program redesign

Part three: Collaboration with the private and third sectors

Frugal innovation: Beyond the concepts of 'public' and 'private'

The road to genuine partnerships with the third sector: Are we there yet?

Developing social benefit bonds in Australia: The NSW Family and Community Services experience

Situating mutuals in the Australian public sector context