Promotional Information

Clearly targeted at a non-specialist market, with clear, essential advice for anyone in a management role Bestselling author with a track record of experience across both the professional and student markets Packed with unique key concepts which guide the manager through essential skills while forming a quick reference guide for the rest of their careers

Table of Contents

• • Chapter - 00: Introduction;
• Section - ONE: What managing is all about;
• • Chapter - 01: Being a manager: the role, what you do and how you do it;
  • Chapter - 02: Being part of a business: you are not alone;
  • Chapter - 03: How businesses work: strategy, policy, procedures and targets;
  • Chapter - 04: Organization structure: the whole thing, your bit of it and you;
  • Chapter - 05: Organization: the culture you work in;
  • Chapter - 06: Communication: understanding and being understood;
  • Chapter - 07: Selecting team members;
  • Chapter - 08: Discipline and grievance: sorting things out when they go wrong;
  • Chapter - 09: Training: how people learn and how to teach them;
  • Chapter - 10: Performance: getting the right results from the people you work with;
• Section - TWO: How to…;
• • Chapter - 11: How to analyse your management job;
  • Chapter - 12: How to develop your network;
  • Chapter - 13: How to organize your department;
  • Chapter - 14: How to cope with committees;
  • Chapter - 15: How to make a presentation;
  • Chapter - 16: How to write a report;
  • Chapter - 17: How to conduct a disciplinary interview;
  • Chapter - 18: How to conduct a selection interview;
  • Chapter - 19: How to do performance appraisal

About the Author

Derek Torrington is Emeritus Professor of Management at the University of Manchester and the author of over 50 titles in Human Resources and Management, including the bestselling Human Resource Management, now in its 8th edition.

Reviews

"Evocatively conjures up the basics of organisational structure, recruitment and training."
*People Management*

"A handy reference guide that you can keep throughout your career as your business grows."
*Start Your Business*