McGraw-Hill authors represent the leading experts in their fields
and are dedicated to improving the lives, careers, and interests of
readers worldwide
McGraw-Hill authors represent the leading experts in their fields
and are dedicated to improving the lives, careers, and interests of
readers worldwide
F. Robert Jacobs is Chase Faculty Fellow Professor of Operations
Management at the Kelley School of Business, Indiana University. He
received a B.S. in Industrial Engineering as well as Computer and
Information Science, an MBA, and a Ph.D. in Operations Management
all from The Ohio State University.
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