Christine Porath is Associate Professor of Management at the McDonough School of Business at Georgetown University. Porath travels the world working with leading organizations such as Google and the International Monetary Fund to help them solve the vexing problem of incivility.
"A brilliant, well-researched playbook on civility. Mastering these
concepts is now far more essential in a networked world."--Tom
Gardner, Founder/CEO of Motley Fool
"Backed up with real science and compelling stories, MASTERING
CIVILITY powerfully illuminates why the smallest behaviors have the
biggest effects on relationships, teams, and entire companies. Even
better, Dr. Porath provides practical, proven steps to diagnosing
yourself and your environment and a roadmap to building a better
workplace, and a better you."--Laszlo Bock, Senior Vice President
of People Operations at Google, and New York Times bestselling
author of Work Rules!
"Christine Porath covers major issue facing businesses and society
today. In MASTERING CIVILITY, learn what incivility is costing
leaders and organizations and what to do about it. Along with being
a fascinating read, this book offers the key to a healthier,
happier, more productive workplace, better customer relationships,
and higher profits."--Marshall Goldsmith, the Thinkers50 #1
Leadership Thinker in the World
"Christine Porath makes a compelling case for mastering civility,
and offers immediately actionable steps for infusing more of it
into our work and lives."--Ed Lawler, Distinguished Professor at
University of Southern California, and Director of the Center for
Effective Organizations
"If you see rude people at work, this book is for you. Christine
Porath shows that even just being near incivility is enough to
shatter your focus and stifle your success, and offers practical
insights for creating more humane organizations."--Adam Grant, New
York Times bestselling author of Originals and Give and Take
"In her important new book, Christine Porath incisively explores
the epidemic of incivility that has infected our workplaces and
lives. But rather than simply decry the disease, Porath offers
bright, brilliant suggestions for a cure. For anyone troubled by
our current culture of coarseness-and that should be all of
us-MASTERING CIVILITY is the right book at the right time. It is a
must read for every leader in every field."--Daniel H. Pink, New
York Times bestselling author of Drive and To Sell is Human
"MASTERING CIVILITY is the most useful, well-written, and
emotionally compelling business book I've read in years. I couldn't
put it down. Porath blends uncommon commonsense, rigorous research,
and terrible and wonderful stories to show what YOU can do to build
and bolster a civilized and sane workplace."--Robert I Sutton,
Stanford Professor and author of The No Asshole Rule
"Research-based, filled with practical suggestions, summaries, and
checklists, MASTERING CIVILITY offers the promise of reducing the
enormous toll on both people and performance from bad behavior at
work. Porath is passionate about creating more humane work
environments, and has produced a profoundly insightful manifesto
for doing so."--Jeffrey Pfeffer, Thomas D. Dee II Professor of
Organizational Behavior at the Graduate School of Business,
Stanford University and author of 14 books on power, leadership,
and human resource management
"This book will arm readers with the tools they need to move from
defeat to empowerment and prompt change in the
workplace."--Publisher's Weekly
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