Table of Contents

• Part 1: Setting the scene
• 1. What is operational risk?
• 2. The business case for operational risk management
• Part 2: The framework
• 3. Governance
• 4. Operational risk appetite
• 5. Risk and control assessment ?
• 6. Events and losses
• 7. Indicators
• Part 3: Advancing the framework
• 8. Reporting
• 9. Modelling
• 10. Stress tests and scenarios
• 11. Operational risk management and Six sigma
• Part 4: Mitigation and assurance
• 12. Business continuity
• 13. Insurance
• 14. Internal audit – the third line of defence
• Part 5: Practical operational risk management
• 15. Outsourcing risk
• 16. People risk
• 17. Reputation risk

Promotional Information

A practical guide, from the basic techniques, through to advanced applications, showing you what operational risk is, and how you can manage it.

About the Author

Tony Blunden is an Executive Director of Chase Cooper, a risk management solutions company. He has written numerous articles on operational risk issues for Operational Risk and Compliance and New Banking Frontiers, he is the co-author of Risk-Based Compliance (2001) (Butterworths) and has contributed to over 4 other books on this subject area. John Thirlwell has worked in financial services for over 30 years and for the last 15 years has been on the boards of a number of banks and insurance companies as both an executive and non-executive director.  He was a Director of the British Bankers’ Association and is a Fellow of the Institute of Operational Risk. He has written regular columns on risk management and contributed to several books