Preface
Acknowledgments
About the Authors
Introduction: Lost in Translation
1. Defining the Generations
2. Working with Multiple Generations
3. School Savvy Etiquette
4. Communicate to Collaborate
5. Recruiting and Retaining the Generations
6. Differentiating Professional Learning for the Generations
7. Succession Planning
Epilogue
Bibliography and References
Index
Consulting DescriptionJennifer Abrams is an international
educational and communications consultant for public and private
schools, hospitals, universities and non-profits. She trains and
coaches teachers, administrators, nurses, hospital personnel and
others on successful instructional practices, new employee support,
supervision and evaluation, generational savvy, having hard
conversations and effective collaboration skills.
In Palo Alto USD (Palo Alto, CA), Abrams led professional
development sessions and provided new teacher and supervisor
trainings at both the elementary and secondary level. From
2000-2011, she was lead coach for the Palo Alto-Mountain View-Los
Altos-Saratoga-Los Gatos Consortium’s Beginning Teacher Support and
Assessment Program.
In her educational consulting work, she has presented at annual
conferences such as Learning Forward, ASCD, NASSP, and the New
Teacher Center Annual Symposium, as well as at the Teachers’ and
Principals’ Centers for International School Leadership. Her
communications consulting in the health care sector includes
training and coaching work at the Community Hospital of the
Monterey Peninsula and Stanford Hospitals.
Her publications include Having Hard Conversations, published by
Corwin Press in 2009, the chapter “Habits of Mind for the School
Savvy Leader” in Art Costa’s and Bena Kallick’s book Learning
and Leading with Habits of Mind: 16 Essential Characteristics for
Success, and contributions to the book Mentors in the Making:
Developing New Leaders for New Teachers published by Teachers
College Press. Her most recent book with co-author Valerie Von
Frank, Generational Savvy: How to be Effective with Educators of
All Generations, was published by Corwin Press in 2013.
She considers herself a “voice coach,” helping others learn how to
best use their voices, be it in a group, in front of a classroom,
coaching a colleague, in a supervisory role and most recently in
writing for the stage, as she does as a Board Member of the
National New Play Network. Abrams holds a Master’s degree in
Education from Stanford University and a Bachelor’s degree in
English from Tufts University.
Watch clips of Abrams′ interview with NPR′s Claudio Sanchez, from
the ASCD Master Class Leadership Series
Valerie von Frank has written extensively about education over
several decades as a daily newspaper reporter in multiple states
covering public schools and, over the last decade, for NSDC
publications, including JSD, Tools for Schools, The Learning
System, The Learning Principal, and T3. She is a former editor of
JSD, worked as a daily newspaper editor, served as communications
director in an urban public school district, and was communications
director for a Michigan nonprofit school reform organization. She
is co-author with Ann Delehant of Making Meetings Work: How to Get
Started, Get Going, and Get It Done (Corwin Press, 2007). She is
currently NSDC’s book editor and a freelance writer and editor.
"Few people today are taking on this topic, particularly in the
U.S. One of the greatest leadership challenges of this age is how
to work across generations. Newer generations are not flawed
versions of previous generations—each has its own compelling
perspective to contribute. This is the best book to add to an issue
that affects all educators and will open up many people′s thinking
about leadership."
*Andy Hargreaves, Thomas More Brennan Chair*
"Readers of The Multigenerational Workplace will be inspired to
reflect and respond to the complexities of their workplace and
motivate diverse generations for today and into the future. In
addition, collaborative teams will find this book useful in
enhancing their ability to communicate across generations."
*Clara Howitt, Superintendent of Education/Trustee*
"A massive exodus of Baby Boomers combined with a huge influx of
Millennials has created a once-in-a-generation
opportunity to reinvent the teaching profession for today’s
world. To make this possibility a reality, we will have to
abandon 20th-century human capital solutions that have become
21st-century problems. We will have to rethink the teaching
career from recruitment through retirement. In The
Multigenerational Workplace, Jennifer Abrams and Valerie von Frank
give school leaders the data, strategies, and tools they need to
successfully navigate this transition."
*Tom Carroll, President*
"This book will quickly become an essential on every leader’s
bookshelf, offering a framework that is helpful to all of us who
lead multigenerational organizations along with practical tools and
activities to assist in planning and facilitation. Being on the
cusp of Gen X and Gen Y and a leader of a team of teachers that
includes Baby Boomers through Millennials, this book will be an
essential resource for me."
*Zoe Duskin, Principal*
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