Table of Contents

INTRODUCTION: NGOs IN A WORLD OF UNCERTAINTIES

Contents

Contributor List

1. Have NGOs 'Made a Difference?' From Manchester to Birmingham with an Elephant in the Room

2. NGOs and Development Alternatives - Revisited

3. The Global War on Terror, Development and Civil Society

4. Seeing Like a Citizen: Re-claiming Citizenship in a Neoliberal World

5. Civic Driven Change: A Concise Guide to the Basics

6. Civic Driven Change and Developmental Democracy

7. Civil Society and the Legitimation of Global Governance

8. Civil Society Legitimacy and Accountability: Issues and Challenges

9. Listen First: a Pilot System for Managing Downward Accountability in NGOs

10. Governing for Accountability: Principles in Practice

11. Strategic Issues Facing NGOs into the Foreseeable Future

12. Strategic Planning: The Cultivation of Organizational Beauty

13. The Phases of Organization Development

14. The Change Challenge: Achieving Transformational Organizational Change in International NGOs

15. Rights-based Development Approaches: Combining Politics, Creativity and Organisation

16. Participation

17. Trust, Accountability, and Face-to-face Interaction in North - South NGO Relations

18. Briefing Paper: Policy Engagement for Poverty Reduction - How Civil Society Can be More Effective

19. Is there Life after Gender Mainstreaming?

20. Managing NGOs with Spirit

21. Civil Society Networks: Of Ants and Elephants

22. South African NGOs and the Public Sphere: Between Popular Movements and Partnerships for Development

23. Bridging Gaps: Collaboration Between Research and Operational Organizations

24. NGOs and Communication: Divorce over the Toothpaste

25. Development Effectiveness: Towards New Understandings

26. Measurement in Developmental Practice: From the Mundane to the Transformational

27. Accountability and Learning: Exploding the Myth of Incompatibility Between Accountability and Learning

28. Knowledge Management Organisational Learning: an International Development Perspective

29. Options, Strategies and Trade-offs in Resource Mobilisation

30. Social Entrepreneurship: A Convergence of NGOs and the Market Economy?

31. 'Trees Die From the Top': International Perspectives on NGO Leadership Development

32. Developing Leaders? Developing Countries?

About the Author

With some thirty years of experience, Alan Fowler is an adviser to and writer about civil society and international development NGOs. He is author of Striking a Balance: A Guide to Enhancing the Effectiveness of NGOs in International Development; The Virtuous Spiral: A Guide to Sustainability for NGOs in International Development and is co-editor of a forthcoming book, Capacity Development in Practice [all published by Earthscan]. Chiku Malunga is a development writer and consultant with many years experience in organization development work with African, European and American NGOs and civil society organizations. He is author of 'Understanding Organizational Sustainability through African Proverbs', 'Making Strategic Plans Work: Insights from African Indigenous Wisdom', 'Understanding Organizational Leadership through Ubuntu'; and 'Oblivion or Utopia: The Prospects for Africa'. He works with the organization CADECO to promote African centered organizational improvement models.

Reviews

'Everyone needs a good companion, and this book will be of enormous help to NGOs as they navigate through the contradictory pressures of international development and social change. Fowler and Malunga have drawn together a wonderful collection of insights and experiences that should be on every manager's desk.'
Michael Edwards, Distinguished Senior Fellow, Demos 'This book makes a critical contribution to the development literature on the changing demands, dilemmas and creative responses of NGOs in a rapidly evolving world system. It is both timely and thought provoking.'
Prof. Margaret Kroma, Program Manager, Consultative Group on International Agricultural Research 'This book is essential reading, especially for those who perceive development and NGO management as avenues for enabling individuals, groups, organizations and communities to learn to develop new ways of thinking in order to build a better history for themselves and the world.'
Mosi Kisare, Executive Director and facilitator at the EASUN Centre for Organizational Learning, Arusha, Tanzania 'Managers and practitioners will go a long way before they find a more useful compendium of knowledge and experience. For those seeking to understand NGOs, here is the one-stop shop you have been looking for.'
Ian Smillie, author of The Alms Bazaar and Blood on the Stone: Greed, Corruption and War in the Global Diamond Trade