Liz Fosslien is the Head of Content at Humu, a company that uses
behavioral science to make work better. Liz's writing and
illustrations have been featured by the Economist, The New York
Times, NPR, and Freakonomics.
Mollie West Duffy is an organizational and leadership development
expert. Previously she was a lead organizational designer at global
innovation firm IDEO. She has helped companies and start-ups such
as Casper develop good workplace culture. She writes a blog about
start-up culture, and has written for Harvard Business Review,
Entrepreneur, Fast Company, and Quartz.
NPR's "Favorite Books of 2019"
Fortune's "Best Business Books of 2019"
"A must-read that topples the idea that emotions don't belong in
the workplace, No Hard Feelings offers a path towards a future I
want to work in: an emotionally expressive, yet respectful
(and high-performing!) workplace."
--Susan Cain, author of Quiet and Chief Revolutionary at Quiet
Revolution
“No Hard Feelings is both a charming, sparkling read and a
clear-eyed roadmap to harnessing the things that make us most human
into tools that will make you more productive, effective, and
happier at work. A must read for every leader and every aspiring
leader.”
--Laszlo Bock, CEO of Humu and author of Work Rules!
“No Hard Feelings dispels the myth that there's no place for
emotions at work. You can't communicate clearly unless you're aware
of your own emotions, and the emotions you're sparking in others.
You can't build productive relationships at work if you're showing
up like a robot. This book will help you build the emotional
discipline you need to succeed.”
--Kim Scott, author of Radical Candor
“If you’ve ever thought it’s best to check your emotions at the
office door, this book will change your mind. It’s full of lively
illustrations and practical examples to show how you can harness
emotions to become more creative, collaborative, and
productive.”
--Adam Grant, New York Times bestselling author of Originals,
Give and Take, and Option B with Sheryl Sandberg
“Warm, witty, and wise, No Hard Feelings is the missing manual for
reconciling emotions with professionalism--intelligently.”
--Chip Conley, New York Times bestselling author and
hospitality entrepreneur
“Liz Fosslien and Mollie West Duffy address the elephant in the
room, dissecting the ways that emotions at the office impact our
ability to lead and thrive at every level of our professional
careers. With compassion, research, and clever comics (did I
mention elephants?) No Hard Feelings makes a real attempt
at digging deeper than introvert memes to address the reality of
workplace emotions we all live with.”
--Adam J. Kurtz, artist and author of Things Are What You Make
of Them
"Don’t send another email, attempt a serious conversation at work,
or try to follow your intuition until you read this book. Your
emotional intelligence at work is about to skyrocket. Equally
valuable for the person who cries covertly in bathroom stalls and
the kind who buries their emotions 20,000 leagues under the
sea."
--Dan Lyons, author of Disrupted and Lab
Rats
"The avenue for success and happiness at work, even life, lies with
emotions. Liz Fosslien and Mollie West Duffy do a phenomenal job of
helping us see the way."
--Chris Voss, author of Never Split The Difference
"No Hard Feelings is one of the most original, insightful, and
laugh out loud funny business books I've read in a long time. It
will transform the way you think about the role of feelings in
the workplace."
--Cal Newport, author of Deep Work
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