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O'Brien, J
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Table of Contents

MODULE I Foundation Concepts
1. Foundations of Information Systems in Business
Section I Foundation Concepts: Information Systems in Business
Section II Foundation Concepts: The Components of Information Systems
2. Competing with Information Technology
Section I Fundamentals of Strategic Advantage
Section II Using Information Technology for Strategic Advantage

MODULE II Information Technologies
3. Computer Hardware
Section I Computer Systems: End User and Enterprise Computing
Section II Computer Peripherals: Input, Output, and Storage Technologies
4. Computer Software
Section I Application Software: End-User Applications
Section II System Software: Computer System Management
5. Data Resource Management
Section I Technical Foundations of Database Management
Section II Managing Data Resources
6. Telecommunications and Networks
Section I The Networked Enterprise
Section II Telecommunications Network Alternatives

MODULE III Business Applications
7. E-Business Systems
Section I e-Business Systems
Section II Functional Business Systems
8. Enterprise Business Systems
Section I Getting All the Geese Lined Up: Managing at the Enterprise Level
Section II Enterprise Resource Planning: The Business Backbone
Section III Supply Chain Management: The Business Network
9. E-Commerce Systems
Section I e-Commerce Fundamentals
Section II e-Commerce Applications and IssuesSection I Decision Support in Business
Section II Artificial Intelligence Technologies in Business

MODULE IV Development Processes
11. Developing Business/IT Strategies
Section I Planning Fundamentals
Section II Implementation Challenges
12. Developing Business/IT Solutions
Section I Developing Business Systems
Section II Implementing Business Systems

MODULE V Management Challenges
13. Security and Ethical Challenges
Section I Security, Ethical, and Societal Challenges of IT
Section II Security Management of Information Technology
14. Enterprise and Global Management of Information Technology
Section I Managing Information Technology
Section II Managing Global IT

About the Author

James A. O'Brien completed his undergraduate studies at the University of Hawaii and Gonzaga University and earned an MS and PhD in Business Administration from the University of Oregon. He has been professor and coordinator of the CIS area at Northern Arizona University, professor of Finance and Management Information Systems and chairman of the Department of Management at Eastern Washington University, and a visiting professor at the University of Alberta, the University of Hawaii, and Central Washington University. Jim's research interests lie in developing and testing basic conceptual frameworks used in information systems development and management. He has written eight books, including several that have been published in multiple editions. He has also contributed to the field of information systems through the publication of many articles in business and academic journals, as well as through his participation in academic and industry associations in the field of information systems.



George M. Marakas is an associate professor of Information Systems at the School of Business at the University of Kansas. His teaching expertise includes Systems Analysis and Design, Technology-Assisted Decision Making, Electronic Commerce, Management of IS Resources, Behavioral IS Research Methods, and Data Visualization and Decision Support. In addition, George is an active researcher in the area of Systems Analysis Methods, Data Mining and Visualization, Creativity Enhancement, Conceptual Data Modeling, and Computer Self-Efficacy. George received his PhD in Information Systems from Florida International University in Miami and his MBA from Colorado State University. Throughout his academic career, George has distinguished himself both through his research and in the classroom. He has received numerous national teaching awards and his research has appeared in the top journals in his field. In addition to this text, he is also the author of three best-selling textbooks in information systems: Decision Support Systems for the 21st Century, Systems Analysis and Design: An Active Approach, and Data Warehousing, Mining, and Visualization: Core Concepts.

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