Table of Contents

About the Author Acknowledgements Preface Foreword-Marshall Carter on Plan B Thinking Introduction Touchstones to Keep Focus on Efficiency and Effectiveness 'Been There, Done That'-the Voice of Experience Bringing it Together Part 1. Evaluating Risk 1.1. Lighting up 'Dark Corners' 1.2. Know the Business: evaluating the environment and the enterprise 1.3. The Right Tool for the Right Risk Type 1.4. Seeking Scenarios: providing more power to see-the 'why' and 'what' 1.5. Creating More Robust Scenarios More Easily-the 'how' 1.6. Evaluating Scenario Quality and Avoiding Bias 1.7. Creating Insightful Single Sources of Risk Information 1.8. Capital Estimates: Trips, Traps and Pitfalls 1.9. Capital and Performance Incentives 1.10. Watch for Warnings 1.11. Key Insights for Evaluating Risk Part 2. Responding to Risks 2.1. Responding to Risk: managing options, finding balance, creating levers 2.2. Prioritizing Improvements 2.3. Strengthening the Institution in its Environment 2.4. Improving Control Capability 2.5. Improving Product Management and Fraud Prevention 2.6. Improving IT-related Business Risk Management 2.7. React and Recover-Right Action at the Right Time 2.8. Key Insights for Responding to Risk Part 3. Oversight of Risk Management 3.1. Oversight of Risk Management 3.2. Four Functions of a Governor 3.3. Key Insights for Oversight and Governing Risk Part 4. You in Your Institution 4.1. Overcoming Barriers to Better Risk Management 4.2. Your Questions for the Board of Directors 4.3. Conclusion: your opportunity to make a difference Index

About the Author

US-based Brian Barnier uses his practical cross-discipline, cross-country and cross-industry experience to help leaders improve their personal and operational risk programme efficiency and effectiveness. In addition, he has been honoured to serve on several industry and professional practice committees, contributing risk management approaches to improve business performance and demonstrate compliance. He was named one of the exclusive fellows of the Open Compliance and Ethics Group (OCEG). Mr Barnier is a contributor to Risk Management in Finance (2009) by Wiley & Sons. He has served as a co-author of ISACA's Risk IT based on COBIT Framework and Practitioner's Guide; a member of the review committee for OCEG's Redbook 2.0, guidance for using governance, risk and compliance to improve principled business performance; and a member of several committees of the BITS/Financial Services Roundtable. He teaches professional education in risk management and audit of risk management, has taught operations and finance at the graduate level, has presented popular webinars, podcasts, been quoted in the risk and financial press, and has over 100 published articles for business operations, finance, technology, audit, risk, security and business continuity audiences. He serves on the editorial panels of the Taylor & Francis EDPACS Newsletter, ISACA Journal and the Association for Financial Professionals Risk newsletter. www.valuebridgeadvisors.com www.twitter.com/brian_barnier

Reviews

With The Operational Risk Handbook, Brian Barnier presents a value packed guidebook for both the practitioner and the novice. Tightly written, the Handbook gives the reader a good grounding in the detail of risk, taking time to explain fundamental concepts such as how to calculate the probability of failure, and provide references to frameworks and industry guidance for identifying and managing risk. Brian brings the subject matter to life with examples, illustrations, and a wealth of experience. The Handbook is a good investment and easy read for those who need come up to speed on Operational Risk and obtain a broad overview of this important, but not yet widely understood, major risk type. --Jonathan Rosenoer - Head of Operational Risk, Bank of the West