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Operations Management
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Table of Contents

  • Part I: Introduction to Operations Management
  • 1. Operations and Productivity
  • 2. Operations Strategy in a Global Environment
  • 3. Project Management
  • 4. Forecasting
  • Part II: Designing Operations
  • 5. Design of Goods and Services
  • S5. Sustainability in the Supply Chain
  • 6. Managing Quality
  • S6. Statistical Process Control
  • 7. Process Strategy
  • S7. Capacity and Constraint Management
  • 8. Location Strategies
  • 9. Layout Strategies
  • 10. Human Resources, Job Design, and Work Measurement
  • PART III: Managing Operations
  • 11. Supply Chain Management
  • S11. Supply Chain Management Analytics
  • 12. Inventory Management
  • 13. Aggregate Planning and S&OP
  • 14. Material Requirements Planning (MRP) and ERP
  • 15. Short-Term Scheduling
  • 16. Lean Operations
  • 17. Maintenance and Reliability
  • PART IV: Business Analytics Modules
  • Module A. Decision-Making Tools
  • Module B. Linear Programming
  • Module C. Transportation Models
  • Module D. Waiting-Line Models
  • Module E. Learning Curves
  • Module F. Simulation
  • Online Tutorials
  • 1. Statistical Tools for Managers
  • 2. Acceptance Sampling
  • 3. The Simplex Method of Linear Programming
  • 4. The MODI and VAM Methods of Solving Transportation Problems
  • 5. Vehicle Routing and Scheduling

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