Table of Contents

List of Contributors.
List of Reviewers.
Dedication.
Preface.
Introduction.
Demystifying and Improving Organizational Culture in Health Care.
The Organization's Mission Statement: Give Up Hope or Resuscitate? A Search for Evidence-Based Recommendations.
Enhancing the Cultural Competency of Health Care Organizations.
The Role of Mission, Organizational Culture, and Cultural Competency in Furthering the Development of Health Care Organizations: A Commentary.
Employee Engagement: A Prescription for Organizational Transformation.
The Relationship between the Survey-Guided Assessment of Culture within Specific Nursing Work Groups and Readiness for Change.
Achieving Organizational Change in Health Care through People and Culture: A Commentary.
The Four C's of Leadership Development.
Leadership and Organization Development in Health Care: Lessons from the Cleveland Clinic.
The Evolving Leadership Development Agenda in Health Care: A Commentary.
Addressing Dysfunctional Relations Among Health Care Teams: Improving Team Cooperation through Applied Organizational Theories.
Characteristics of Positive Working Relationships between Nursing and Support Service Employees.
The Impact of Supervisor–Subordinate Relationships on Nurses' Ability to Solve Workplace Problems: Implications for their Commitment to the Organization.
Systems Approach to Address Incivility and Disruptive Behaviors in Health Care Organizations.
Condition Critical: Intervening in Health Care Teams and Working Relationships: A Commentary.
IT and Organization: A Delicate Partnership.
Technological Iatrogenesis: The Manifestation of Inadequate Organizational Planning and the Integration of Health Information Technology.
Hit Management Research and the Tip of the Iceberg: Setting a Research Agenda – A Commentary.
E Pluribus Unum: Using Group Model Building with Many Interdependent Organizations to Create Integrated Health Care Networks.
Health Care Organizations as “Patients”: Transforming the Fundamental OD Paradigm.
Sustaining High Performance: Dynamic Balancing in an Otherwise Unbalanced System.
Learning to Think Systemically about Health Care Systems: A Commentary.
Concluding Remarks.
Organization Development in Healthcare: Conversations on Research and Strategies.
Advances in health care management.
Advances in health care management.
Copyright page.