Table of Contents

Part One The World of Organizational Behavior Chapter One Organizational Behavior: The Quest for People-Centered Organizations and Ethical Conduct Chapter Two Managing Diversity: Releasing Every Employee's Potential Chapter Three Organizational Culture, Socialization, and Mentoring Chapter Four International OB: Managing across Cultures Part Two Individual Behavior in Organizations Chapter Five Key Individual Differences and the Road to Success Chapter Six Values, Attitudes, Job Satisfaction, and Counterproductive Work Behaviors Chapter Seven Social Perceptions and Attributions Chapter Eight Foundations of Motivation Chapter Nine Improving Job Performance with Goals, Feedback, Rewards, and Positive Reinforcement Part Three Group and Social Processes Chapter Ten Group Dynamics Chapter Eleven Developing and Leading Effective Teams Chapter Twelve Individual and Group Decision Making Chapter Thirteen Managing Conflict and Negotiating Part Four Organizational Processes Chapter Fourteen Communicating in the Digital Age Chapter Fifteen Influence, Empowerment, and Politics Chapter Sixteen Leadership Chapter Seventeen Organizational Design, Effectiveness, and Innovation Chapter Eighteen Managing Change and Stress Learning Module A Self-Management (Web) Learning Module B Performance Appraisal (Web) Learning Module C Additional Leadership Models (Web) Learning Module D Research Methods in OB (Web) Endnotes Glossary/Subject Index Name and Company Index

About the Author

Senior Lecturer in Management at Arizona State university. He is a popular speaker who has addressed a diverse array of audiences worldwide on topics including the 21st century workplace.



Professor of management at Arizona State University. He received the Instructor of the Year Award for executive Education from the center for executive development in the college of business administration at ASU.