Table of Contents

Preface. 1. Organizational Learning Curves: An Overview. 2. Organizational Forgetting. 3. Organizational Memory. 4. Micro Underpinnings of Organizational Learning. 5. Knowledge Transfer in Organizations. 6. Tensions in the Learning Process and Future Directions. Index.

About the Author

Linda Argote is the David M. Kirr and Barbara A. Kirr Professor of Industrial Administration. Her teaching and research interests include organizational learning, productivity, transfer of knowledge, organizational memory, group decision-making and performance.