Table of Contents

A
Accountability and Blame Avoidance After Crises (Sanneke Kuipers and Annika Brändström)
Advice, Decision Making, and Leadership in Security Crises (Nicole K. Drumhiller)
Advisory Groups and Crisis (Thomas Preston)
The Agenda-Setting Process and Crises: Toward a Conceptual Framework (Sandra L. Resodihardjo)
Ambivalent Humanitarian Crises and Complex Emergencies (Dennis Dijkzeul and Diana Griesinger)
Animal Welfare and Disasters (Steve Glassey)
Antimicrobial Resistance as a Global Health Crisis (Erik Baekkeskov, Olivier Rubin, Louise Munkholm, and Wesal Zaman)
Assessing Contemporary Crises: Aligning Safety Science and Security Studies (Bibi van den Berg, Ruth Prins, and Sanneke Kuipers)
Avoiding Blame in Policy Crises in Different Institutional Settings (Minou De Ruiter and Sanneke Kuipers)

B
Banking Regulations in and for Crisis (Lydie Cabane and Martin Lodge)
Blame Avoidance and Crisis Inquiries (Raanan Sulitzeanu-Kenan)
British Crisis Management in a European and Regional Context (John Connolly and Dominic Elliott)
Bureaucracy, the Bureaucratic Politics Model, and Decision Making During Crisis (Hayden J. Smith)
Business Continuity and Crisis Management: Advancing an Academic Discipline to Serve a Profession (Carol Cwiak)

C
Climate and Environmental Crises (Victor Galaz)
Coercive Diplomacy as Crisis Management (Peter Viggo Jakobsen)
Constructivist Perspectives in Crisis Studies (Bert Spector)
Crisis Agenda-Setting and Aviation Security Policy after the September 11 Attacks (Zachary R. Lewis, Kathryn L. Schwaeble, Thomas A. Birkland)
Crisis Communication (Matthew Seeger)
Crisis Coordination in First Responder Organizations (Helge Renå)
The Crisis Cycle (Christer H. Pursianen)
Crisis Development: Normal Accidents and Beyond (Jean-Christophe Le Coze)
Crisis Governance, Emergency Management, and the Digital Revolution (Patrick S. Roberts, Shalini Misra, Joanne Tang)
Crisis Lawyering: Transnational Ethics for Global Emergencies (Ray Brescia)
Crisis Leadership in Higher Education: Historical Overview, Organizational Considerations, and Implications (Ralph A. Gigliotti)
Crisis Mapping and Crowdsourcing in Complex Emergencies (Jen Ziemke, Buddhika Jayamaha, and Molly M. Jahn)
Crisis Memorials: Balancing Renewal and Resilience (Shari R. Veil, Chelsea L. Woods, and Ryan Crace)
Critical Infrastructure Disruption and Crisis Management (Eric K. Stern and Brian Nussbaum)
Cyber-Interference in the 2016 U.S. Presidential Election: A Crisis Analysis Case Study (Brian Nussbaum and Brooke Turcotte)

D
Disaster and Crisis Preparedness (David Alexander)
Disaster Risk Reduction (David Alexander)
Disasters and the Theory of Emergency Management (David A. McEntire)
A Disproportionate Policy Perspective on the Politics of Crisis Management (Moshe Maor)

E
Emergencies and the Rule of Law (Clement Fatovic)
The EU Migration Crisis: A Crisis Analysis Case Study (Peter Slominski)
The European Union Financial Crisis: A Critical Analysis (Caner Bakir, Mehmet Kerem Coban, Sinan Akgunay
Evaluating Success and Failure in Crisis Management (Allan McConnell)

F
Financial Turbulence and Crisis (Caner Bakir, Sinan Akgunay, and Mehmet Kerem Coban)
Flood Damage Assessments: Theory and Evidence from the United States (Laura Bakkensen and Logan Blair)
Foundations of Responsive Crisis Management: Institutional Design and Information (Kees Boersma and Jeroen Wolbers)
Frontline Workers in Crisis Management (Jori Pascal Kalkman)

H
Hurricane Katrina: Analyzing a Mega-Disaster (Arjen Boin, Christer Brown, and James A. Richardson)
Hurricane Maria: Disaster Response in Puerto Rico (Havidán Rodriguez and Marie T. Mora)
Hurricane Sandy: A Crisis Analysis Case Study (Sara Bondesson)

I
Image Repair in Crisis Communication (William L. Benoit)
Information and Communication Technology in Crisis and Disaster Management (Deedee Bennett)
Institutional Amnesia and Crisis Management Analysis (Alastair Stark)
Institutional and Organizational Crisis: The CIA After 9/11 (Simon Willmetts and Constant Hijzen)
International Crises Interrogated: Modeling the Escalation Process with Quantitative Methods (Evgeniia Iakhnis, Stefanie Neumeier, Anne Van Wijk, and Patrick James)
The International Crisis Behavior Project (Kyle Beardsley, Patrick James, Jonathan Wilkenfeld, and Michael Brecher)

K
Key Actors in the Management of Crises: European Union (Arya Honarmand and Mark Rhinard)
Key Actors in the Management of Crises: International and Regional Organizations (Eva-Karin Gardell and Bertjan Verbeek)

L
Learning and Crisis (Edward Deverell)
Legitimacy Strategies and Crisis Communication (Jesper Falkheimer)

M
Maintaining Resilience in Times of Crisis: Insights From High-Reliability Organizations (Tiffany M. Bisbey, Molly P. Kilcullen, and Eduardo Salas)
Managing Critical Infrastructures in Crisis (Louise K. Comfort)
The Meta-Leadership Model for Crisis Leadership (Eric J. McNulty, Leonard Marcus, Jennifer O. Grimes, Joseph Henderson, and Richard Serino)
Mitigation: Learning From and Anticipating Crises (Elyse Zavar and Brendan Lavy)
Multiple Perspectives and Comparative Case Studies of Crisis Decision Making (David Patrick Houghton)
The Myth of Disaster Myths (Benigno E. Aguirre)

N
Negotiation in the Law Enforcement Context (Gregory M. Vecchi)
Networks and Crisis Management (Ryan Scott and Branda Nowell)
The 1956 Suez Crisis as a Perfect Case for Crisis Research (Bertjan Verbeek)

O
The Ontology of International Crisis (David A. Welch)
Organizational and Institutional Crisis Management (Sanneke Kuipers and Jeroen Wolbers)

P
Pandemic Preparedness and Responses to the 2009 H1N1 Influenza: Crisis Management and Public Policy Insights (Erik Baekkeskov)
The Poliheuristic Theory of Crisis Decision Making and Applied Decision Analysis (Inbal Hakman, Alex Mintz, and Steven B. Redd)
The Politics of Crisis Terminology (Allan McConnell)
Process Tracing in Crisis Decision Making (Derek Beach)
Psychology of Crisis and Trauma (Ann Enander)
Public Opinion and Public Support in Crisis Management (Zoe Ang, Benjamin S. Noble, and Andrew Reeves)

R
Recovery From Disasters (Jane Kushma)
Red Teaming and Crisis Preparedness (Gary Ackerman and Douglas Clifford)
Revolutions and Constitutional Crisis (Johannes Vüllers)
The Role of Analogies in Crisis Decision Making (David Patrick Houghton)

S
SARS: A Crisis Analysis Case Study (Lan Xue and Kaibin Zhong)
Social Complexity, Crisis, and Management (Emery Roe)
Social Media in Emergency Management (Clayton Wukich)
Storytelling and Narrative Research in Crisis and Disaster Studies (Alessandra Jerolleman)
Survey Methods in Crisis Management (Scott E. Robinson and Junghwa Choi)

T
Threat Framing (Johan Eriksson)

U
Understanding Urban Riots (David Waddington and Matthew Moran)

V
Vulnerabilities and Cyberspace: A New Kind of Crises (Bibi van den Berg and Sanneke Kuipers)
Vulnerable Groups During Crisis (Sarah E. DeYoung)

W
Whole-of-Government Crisis Management: From Research to Practice (Kathryn H. Floyd)

About the Author

Eric K. Stern is Professor of Political Science at the College of Emergency Preparedness, Homeland Security and Cybersecurity at the University at Albany (SUNY). Dr. Stern holds a PhD from Stockholm University and a BA from Dartmouth College. He has published extensively in the fields of crisis and emergency management, crisis communication, resilience, security studies, executive leadership, foreign policy analysis, and political psychology. He is
also affiliated with the Swedish Defense University, where he served as Director of the National Center for Crisis Management Research and Training (CRISMART) from 2004 to 2011. He is co-editor of Crisis Lawyering
(NYU Press, 2021) and co-author of The Politics of Crisis Management: Public Leadership Under Pressure, 2e (Cambridge University Press, 2017), winner of the American Political Science Association's Herbert A. Simon Award. Other key areas of interest and expertise include social media and crisis preparedness, postcrisis evaluation and learning, interactive education and instructional design, and case research/teaching methodologies. In addition to his scholarly work, Professor Stern
has collaborated closely with a number of international organizations as well as European, Asian, and US government agencies on a wide range of applied research and educational-including training and exercise
development-projects.