Table of Contents

PART I. Introduction

1. John M. Levine and Linda Argote, Group and Organizational Learning: Past, Present, and Future

2. Psychological Foundations of Group and Organizational Learning
Zur Shapira

PART II. Processes of Group and Organizational Learning

Mindfulness of Learning Processes

3. Deliberate Learning
Michael A. Lapré and Ingrid M. Nembhard

4. Organizational Learning and Organizational Improvisation
Anne S. Miner and Jay O'Toole

Information Sampling and Search

5. Attention, Knowledge, and Organizational Learning
William Ocasio, Luke Rhee, and Daniel Milner

6. Sampling Biases Explain Decision Biases
Jerker Denrell

7. Organizational Learning From Failure: Present Theory and Future Inquiries
Vinit M. Desai, David Maslach, and Peter M. Madsen

Information Processing and Interpretation

8. Information Sharing Within Groups in Organizations: Situational and Motivational Influences
James R. Larson, Jr. and Amanda C. Egan

9. Learning While Deciding in Groups
R. Scott Tindale and Jeremy R. Winget

10. Team Reflexivity
Michaéla C. Schippers, Amy C. Edmondson, and Michael A. West

11. Advancing Team Learning: Process Mechanisms, Knowledge Outcomes, and Implications
Steve W. J. Kozlowski and Bradford S. Bell

Training

12. Team Training in Organizations: It Works-When Done Right
Eduardo Salas, Denise L. Reyes, and Amanda L. Woods

13. Team Training in the Organizational Context
Norbert K. Semmer and Franziska Tschan

Remembering and Retaining Knowledge

14. How Interacting Groups Remember: Implications for Learning by Groups in Organizations
Verlin B. Hinsz, Kevin R. Betts, Miriam Sánchez-Manzanares, and R. Scott Tindale

15. Is Organizational Memory a Useful Capability?: An Analysis of Its Effects on Productivity, Absorptive Capacity, and Adaptation
Amit Jain

Performance Feedback and Social Comparisons

16. Performance Feedback in Organizations and Groups: Common Themes
Henrich R. Greve and Vibha Gaba

17. Social Comparison and Learning From Others
Christine M. Beckman and Hyeun J. Lee

Learning from Others and Transferring Knowledge

18. Personnel Movement as a Mechanism for Learning in Organizations and Teams
Aimée A. Kane and Floor Rink

19. Knowledge Transfer: Barriers, Methods, and Timing of Methods
Gabriel Szulanski and Sunkee Lee

Innovation and Creating Knowledge

20. Group and Intergroup Creativity
Paul B. Paulus and Jared B. Kenworthy

21. Team Innovation Cycles
Martine R. Haas and Jonathon N. Cummings

22. Collective Paradoxical Frames: Managing Tensions in Learning and Innovation
Ella Miron-Spektor and Susannah B. F. Paletz

PART III. Contextual Influences on Group and Organizational Learning
Unit Composition
23. Team Emotions and Team Learning
Dorthe Døjbak Håkonsson, Panagiotis Mitkidis, and Sebastian Wallot

24. Team Diversity and Learning in Organizations
Daan van Knippenberg and Julija N. Mell

25. Collective Intelligence and Group Learning
Anita Williams Woolley and Ishani Aggarwal

Structures and Routines

26. Organizational Routines and Organizational Learning
Markus C. Becker

27. Organizational Structure and Organizational Learning
Phanish Puranam and Boris Maciejovsky

28. How and When Can Social Hierarchy Promote Learning in Groups?
J. Stuart Bunderson and Bret Sanner

29. Learning in Chains and What We Can Learn From It
Anne Marie Knott

Intergroup Contexts

30. A Social Identity Model for Education
Dominic Abrams, Diane M. Houston, Barbara M. Masser, and Blake M. McKimmie

31. Learning Who We Are From Our Leaders: How Leaders Shape Group and Organizational Norms and Identities
Michael A. Hogg

32. Organizational Learning and Multiteam Systems
Leslie A. DeChurch, Gina M. Bufton, Sophie A. Kay, Chelsea V. Velez, and Noshir S. Contractor

Online Environments

33. Learning in Virtual Teams
Yuqing Ren

34. Theorizing Knowledge Collaboration in Online Communities
Ann Majchrzak, Sirkka L. Jarvenpaa, and Samer Faraj

About the Author

Linda Argote is the David M. and Barbara A. Kirr Professor of Organizational Behavior and Theory in the Tepper School of Business at Carnegie Mellon University, where she directs the Center for Organizational Learning, Innovation and Knowledge. Her research focuses on organizational learning, knowledge transfer, transactive memory, and group processes and performance. Her book, Organizational Learning: Creating, Retaining and Transferring
Knowledge was a finalist for the Terry Book Award of the Academy of Management. Dr. Argote served as Editor-in-Chief of Organization Science and Departmental Editor of Management Science. She was chosen as Distinguished
Scholar by the Organization and Management Theory division of the Academy of Management. The International Network for Groups Research recognized her with the Joseph E. McGrath Award for Lifetime Achievement in the Study of Groups. She is a Fellow of the Academy of Management, the Association for Psychological Science, and the Institute for Operations Research and Management Sciences.

John M. Levine is Professor of Psychology and Senior Scientist, Learning Research and Development Center, at the University of Pittsburgh. His research focuses on small group processes, including newcomer innovation in work teams, reaction to deviance and disloyalty, and the impact of disagreement/argumentation on learning. He has served as Editor of the Journal of Experimental Social Psychology and Chair of the Society of Experimental Social Psychology. Dr. Levine was
co-recipient of the Joseph E. McGrath Award for Lifetime Achievement in the Study of Groups from the Interdisciplinary Network for Group Research and received an Honorary Doctorate from the University of Lausanne, Switzerland.
He is currently an Honorary Professor of Psychology at the University of Kent, Canterbury, UK.