Table of Contents

Introduction

Pt 1 Managing Meetings - Supervisors

1. Opening Remarks

2. The Presentation

3. Group Reaction and Participation

4. Moving Ahead

5. Dealing with Difficulties

Pt 2 Managing Meetings—With Peers and Superiors

6. Opening Remarks

7. The Presentation

8. Group Reaction and Participation

9. Moving Ahead

10. Dealing with Difficulties

Pt 3 Attending Meetings—As Supervisor

11. Ensuring a Productive Meeting

12. Clarifying the Issue

13. Group Reaction and Participation

14. Moving Ahead

15. Dealing with Difficulties

PT 4 Attending Meetings—With Peers and Supervisors

16. Supporting the Issue

17. Contesting the Issue

18. Adding Value to the Action Plan

19. Handling Attacks and Adversaries

20. Committing to What You Can Deliver

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