Preface; Healthcare Leadership and Strategy; Organizational Performance Management; Analytics in Healthcare Improvement; Quality Management; Project Management and Change Management; Process Management and Re-engineering; Lean and Six Sigma; Organizational Behavior in Performance Improvement; Productivity Management; Evidence-Based Healthcare and Information Systems; Glossary of Key Terms
James Langabeer II, MBA, PhD is a Professor of Healthcare Management and Informatics at the University of Texas Health Science Center. He has served in hospital senior leadership at several renowned academic medical centers, led technology startup organizations through commercialization, provided management consulting to dozens of non-proft healthcare organizations, and is a seasoned researcher and professor. Dr. Langabeer has previously served as the national chair of the HIMSS Management Engineering Performance Improvement Committee, and was on the editorial board of their HIMSS Journal of Healthcare Information Management. He has published in nearly 80 academic journals and is the author of six books. He earned his PhD in Management Science from the University of Lancaster in England. He is also a Fellow of HIMSS and is a Fellow of the American College of Healthcare Executives (FACHE).
"In today's health care environment, the goals of quality, safety and excellence in patient experience must be achieved in a cost-efficient manner. Deploying the right performance improvement tools and training is vital in this journey. This book by Dr. Langabeer will equip you with the theory and tools to be successful in healthcare quality and operations."Shkelzen Hoxhaj, MD, MBA, MPHChief Medical Officer, Jackson Memorial Hospital, Miami Florida"Dr. Langabeer has the benefit of being a successful business entrepreneur and healthcare administrator with deep roots in medical research. This rare combination has allowed him to write a book that is pragmatic and comprehends the complexities of not only healthcare processes, but the challenge of culture as well. This industry is in need of a common sense, pragmatic and realistic guide for health systems to achieve high quality at lower costs. This book is a big step in the right direction."Ivo NelsonCEO and Chairman, Next Wave Health"Healthcare leaders and physicians alike recognize the vital need for outstanding quality management programs within their systems of care. This important work by Dr. Langabeer draws upon his vast experience to lay out - for both experienced and novice administrators and quality leaders - concepts and guidelines for the establishing of cutting edge quality management efforts that will assure the effectiveness and the safety of their appointed missions."Raymond Fowler, MDProfessor of Emergency Medicine, UT Southwestern Medical Center