About the Author

PAUL NAPPER leads a management psychology practice. His client list includes Fortune 500 companies, non-profits, universities, and start-ups. He held an advanced fellowship during a three-year academic appointment at Harvard Medical School (HMS). ANTHONY RAO is a cognitive-behavioral therapist. For over 20 years he was a pediatric psychologist at Boston Children's Hospital and an instructor at HMS. In 1998 he opened a specialized private practice. He appears regularly as an expert commentator.