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The Power of Lean Process
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About the Author

Erik Young is a Lean Sigma professional, helping high-growth organizations make order out of chaos and to create systems to scale rapidly. He has founded and worked in startup, corporate and consulting settings to capitalize on culture, and launch individualized quality processes and implement Lean Production principles. In his career, he has led the creation of more than 6,000 operating procedures, checklists and forms, and has overseen more than 400 Lean Kaizen events. Erik has a bachelor's degree in commerce from the University of Virginia and an MBA from Dartmouth College.

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As the owner of a business that provides human resource, payroll and benefits to more than 300 companies, I was concerned that our growth was outstripping our ability to service our clients effectively. Engaging Erik Young has helped us to solve those potential problems. Through training and engaging our employees in Lean Six Sigma process improvement, we improved processing capability and eliminated issues that were constraining productivity. By educating our team members in Lean Process Improvement, every team member was proud of their accomplishment because they all participated in the process. Because the process is dynamic, we continuously are able to address new problems faster and accomplish better results. -- Michael P. Colucci, Chief Executive Officer, Idilus LLC

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