Table of Contents

PrefaceForewordIntroductionAcknowledgementsPart I: The Discipline of Powerful Conversations1: Powerful Conversations and High-Impact Leaders2: The Structure and Impact of Powerful Conversations3: The Types of Powerful Conversations4: The Swamp: Getting Into and Out of Bad Conversations5: Difficult ConversationsPart II: Powerful Conversations in Practice6: Powerful Conversations and Trust7: The Agenda for Change8: Passionate Champions9: Retaining Great People10: The Voice of LeadershipAppendix: A Powerful Conversations ToolboxTool 1: Planning, Conducting, and Measuring Powerful ConversationsTool 2: The Tower of PowerTool 3: The Leadership Assessment Instrument (LAI)Tool 4: The Trust ToolTool 5: The Change ToolTool 6: The Retention ToolIndex

About the Author

Phil Harkins, Ph.D., is an internationally-known expert in the areas of organization development, leadership, communication, executive advising, and CEO succession planning. He has worked with Fortune 500 companies worldwide, as well as government agencies, hospitals, and non-profit organizations. Phil works with leaders, leadership teams, and Boards globally. As an author, he has written about emerging global leaders, leadership, succession, progression, development, change management, and communication.