Preface
Foreword
Introduction
Acknowledgements
Part I: The Discipline of Powerful Conversations
1: Powerful Conversations and High-Impact Leaders
2: The Structure and Impact of Powerful Conversations
3: The Types of Powerful Conversations
4: The Swamp: Getting Into and Out of Bad Conversations
5: Difficult Conversations
Part II: Powerful Conversations in Practice
6: Powerful Conversations and Trust
7: The Agenda for Change
8: Passionate Champions
9: Retaining Great People
10: The Voice of Leadership
Appendix: A Powerful Conversations Toolbox
Tool 1: Planning, Conducting, and Measuring Powerful Conversations
Tool 2: The Tower of Power
Tool 3: The Leadership Assessment Instrument (LAI)
Tool 4: The Trust Tool
Tool 5: The Change Tool
Tool 6: The Retention Tool
Index
Phil Harkins, Ph.D., is an internationally-known expert in the areas of organization development, leadership, communication, executive advising, and CEO succession planning. He has worked with Fortune 500 companies worldwide, as well as government agencies, hospitals, and non-profit organizations. Phil works with leaders, leadership teams, and Boards globally. As an author, he has written about emerging global leaders, leadership, succession, progression, development, change management, and communication.
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