Table of Contents

Preface vii 1 How to Work with Conflict Stories: Nine Hallmarks of Narrative Mediation 1 2 Negotiating Discursive Positions 40 3 Tracing Discursive Positioning Through a Conversation 64 4 Working with Cultural Narratives in Mediation 99 5 Divorce Mediation and Collaborative Practice with Chip Rose 129 6 Outsider-Witness Practices in Organizational Disputes with Allan Holmgren 166 7 Employment Mediation with Alison Cotter 185 8 Restorative Conferencing in Schools 215 9 Conflict Resolution in Health Care 242 Epilogue 283 References 289 About the Authors 299 Index 303

About the Author

THE AUTHORS John Winslade and Gerald Monk are leading figures in the narrative therapy movement and authors of basic works in the field, Narrative Mediation and Narrative Therapy in Practice, both from Jossey-Bass. They began their work together at the University of Waikato in Hamilton, New Zealand, where they were also involved in the work of Waikato Mediation Services. John Winslade is a professor and coordinator of the Educational Counseling Program at California State University, San Bernardino. Gerald Monk is a professor at San Diego State University, Department of Counseling and School Psychology.