List of Figures, Tables, and Exhibits xiii Acknowledgments xvii Foreword by Louis Carter xix Introduction: Getting the Most from This Book 1 PART ONE: FOUNDATIONS 9 1. Organization Development, Transformation, and Change 11 William J. Rothwell, Jacqueline M. Stavros, and Roland L. Sullivan 2. The Origins of Organization Development 26 John J. Scherer, Billie Alban, and Marvin Weisbord 3. Change Process and Models 42 William J. Rothwell, Roland L. Sullivan, Taesung Kim, Jong Gyu Park, and Wesley E. Donahue 4. Organization Development and Transformation: What It Takes 60 Linda Ackerman Anderson 5. Transformational Leadership Development 78 Jacqueline M. Stavros and Jane Seiling 6. Appreciative Inquiry: Organization Development and the Strengths Revolution 96 Jacqueline M. Stavros, Lindsey N. Godwin, and David L. Cooperrider 7. Competencies for Success 117 Steve H. Cady and Zachary D. Shoup PART TWO: ORGANIZATION DEVELOPMENT PROCESS TO GUIDE TRANSFORMATION AND CHANGE 135 8. Entry: Marketing and Positioning Organization Development 137 Alan Weiss 9. Front-End Work: Engaging the Client System 154 David W. Jamieson and Rachael L. Narel 10. Launch: Assessment, Action Planning, and Implementation 173 D. D. Warrick 11. Evaluating Organizational Transformation: A Situational Approach 195 Steve H. Cady and Sheryl A. Milz 12. Measurement to Determine the Return on Change Management 211 Tim Creasey and D. Scott Ross 13. Closure: Mobilizing Energy to Sustain an Agile Organization 220 Ann M. Van Eron and W. Warner Burke 14. Taking Culture Seriously in Organization Development 233 Edgar Schein PART THREE: LEVELS AND TYPES OF CHANGE 245 15. Individual Development in Organization Development: Making Change Stick 247 Marshall Goldsmith 16. Leading Innovative Teams 257 Jeffrey H. Dyer and W. Gibb Dyer 17. Transformation and Change in Large Systems 270 Thomas G. Cummings and Ann E. Feyerherm 18. SOAR: Building Strategic Capacity 285 Jacqueline M. Stavros and Patricia Malone PART FOUR: SPECIAL ISSUES IN ORGANIZATION DEVELOPMENT, TRANSFORMATION, AND CHANGE 303 19. Sustainability and Transformational Work: What Should Business Do? 305 Nadya Zhexembayeva 20. Organization Design that Transforms 313 Amy Kates 21. Mergers and Acquisitions: Still Crazy After All These Years 321 Mitchell Lee Marks and Philip H. Mirvis 22. Exploring the Relationship between Organization Development and Change Management 330 Tim Creasey, David W. Jamieson, William J. Rothwell, and Gail Severini 23. Positive Organizational Change: What the Field of Positive Organizational Scholarship Offers to Organization Development Practitioners 338 Kim Cameron and Jon McNaughtan 24. Positive Organizational Ethics: Adult Moral Development in the Workplace 348 Leslie E. Sekerka 25. The Classic T-Group 357 Matt Minahan and Robert Crosby 26. Leveraging Diversity and Inclusion for Performance 366 Judith H. Katz and Frederick A. Miller 27. The Global Organization Development Professional 376 Therese F. Yaeger and Peter F. Sorensen 28. The Convergence of Organization Development and Human Resource Management 384 David W. Jamieson and William J. Rothwell 29. Constructive Use of Power for Organization Development Practitioners 393 L. Mee-Yan Cheung-Judge 30. Beyond Social Networks: The UEber Connection 400 Karen Stephenson PART FIVE: THE FUTURE OF ORGANIZATION DEVELOPMENT: EMBRACING TRANSFORMATION AND NEW DIRECTIONS FOR CHANGE 405 31. The Dialogic Organization Development Approach to Transformation and Change 407 Gervase R. Bushe and Robert J. Marshak 32. The Future of Organization Development, Transformation, and Change 419 Allan H. Church, Amanda C. Shull, and W. Warner Burke 33. Authors' Insights on Important Organization Development Issues 429 D. D. Warrick About the Editors 438 About the Contributors 441 Index 455
THE EDITORS WILLIAM J. ROTHWELL is president of Rothwell & Associates and professor of Workforce Education and Development at the Pennsylvania State University, University Park campus. He is author, editor, or co-editor of more than 91 books and 250 articles, including the bestselling Mastering the Instructional Design Process from Pfeiffer. JACQUELINE M. STAVROS is a professor at the College of Management at Lawrence Technological University. She is a global speaker and co-author of 5 books, 16 book chapters, and more than 40 articles in Appreciative Inquiry, Sustainability, and SOAR, Thin Book of SOAR: Building Strengths-based Strategy. ROLAND L. SULLIVAN is founder of Sullivan Transformation Agents. He has taught OD in 22 universities. For more than 50 years, he has facilitated change journeys in 44 countries in every major industry. He is known for Whole System Transformation?.