Table of Contents

1 Introduction
2 The UML Diagrams
3 Requirements for Process Modelling
4 The Process Meta-model Expanded
5 Process Mapping and Metrics
6 Case Study
7 The bigger picture – Enterprise Architecture
8 Presentation
9 Teaching guide
10 Tools and automation
11 Answers to exercises

Appendix A: Summary of the Process Modelling Meta-model
Appendix B: Summary of UML Notation References
Further reading

About the Author

Jon Holt is an award-winning author and public speaker, specialising in all aspects of systems, process and competency modelling. Jon's other work interests include Enterprise Architecture, standards and education, and he has previously held a variety of positions at universities in the UK and USA. Jon is a Fellow of the IET and BCS.

Reviews

Jon Holt's clear and engaging style makes a potentially difficult subject highly accessible and the reader's progress is helped along by the mixture of good examples, humour and flair for explanation that we have come to expect from this author.
*Paul McNeillis*

Jon Holt's clear and engaging style makes a potentially difficult subject highly accessible.
*Paul McNeillis*