Historical perspective - Review of Operationally Discipline / Excellent Organizations. Elements of an Operationally Excellent Management System. Leadership Behaviors for Operational Discipline and Excellence. Setting the Baseline. Identifying and Prioritizing the Gaps. Networks - Defining Membership. Activating and Tenure Setting for the Network. Network Conference - Training and Chartering. Network Focus and Work Priorities. Defining the Community of Practice. Network Performance Management and Monitoring. Performance Targets and Key Performance Indicators. Sharing Learnings and Best Practices for Sustained Success. Conclusion. References.
Chitram Lutchman, Douglas Evans, Rohanie Maharaj, Ramesh Sharma
"... very elegantly present the case that formal and informal
social and organizational networks, coupled with shared learning
about safety from previous incidents as well as experiences within
other industries, are the key to preventing safety issues.
... the most refreshing treatment of safety management that I have
ever encountered ... has high value for practitioners, especially
senior- and executive-level managers who have responsibility for
designing, implementing, and assessing effective safety management
approaches."
-Dr. Nicole Radziwill in ASQ: Quality Management, April
2014
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