Introduction.- Construction Quality Assessment System (CONQUAS).- Quality Management.- CONQUAS Critical Success Factors.- Research Design and Methodology.- Results and Analysis.- Case Study.- CONQUAS Management Framework.- Conclusion.
Dr. Low Sui Pheng is Professor of Building in the School of Design and Environment, National University of Singapore where he has previously served as Head and Vice-Dean. He teaches construction project management and has published, researched and consulted extensively both in Singapore and overseas. A Fellow of the Chartered Institute of Building, he holds a DSc (Civil Engineering) degree from the University of Birmingham and a PhD degree from University College London. Professor Low served as an independent third party assessor for the quality benchmarking exercises conducted by the Building and Construction Authority (BCA) in Singapore, Tokyo and Melbourne. He currently serves as Director for the Centre for Project Management and Construction Law in the Department of Building at the University.Miss. Joy Ong graduated from the National University of Singapore with a Bachelor of Science in Project and Facilities Management (First Class Honors). She is now pursuing a career in managing acquisition projects by providing contracting advice and expertise to ensure better developmental decisions during the project phase.