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Qualitative Research and the Modern Library
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Table of Contents

Dedication List of figures and tables Acknowledgments Author biography Introduction Chapter 1: A brief overview of qualitative research Abstract: A description of qualitative research Gathering the data A little bit about grounded theory A little bit about analyzing the data Challenges to working with qualitative data Chapter 2: Examples of qualitative research in non-library settings Abstract: Becoming a student: research in an academic environment A.C. Nielsen Company as an example of rich media research Qualitative research in nursing Qualitative research in medicine and mental health disciplines Chapter 3: Ethnographic research practices in library settings Abstract: Key concepts of ethnographic research Historical application within libraries and information settings Examples of recent ethnographic research in library environments Chapter 4: Eyes wide open: using trends, professional literature, and users to create a research canvas in libraries Abstract: Generational differences and the digital landscape The state of the research and academic library Understanding the role of technology through research The matrix: a tool for the beginning Chapter 5: Inside the mind of the user: qualitative approaches to understanding user experience in library settings Abstract: The self and user experience Design, broken-ness, and the library user experience Useit.com on UX research Flow as an element of the user experience Chapter 6: Narrowing the field: using qualitative approaches to explore specific areas of interest Abstract: The library is still scary-a new look at reference by way of an old concept Still with us: the library website (The Rutgers Study) Disruption and the information seeker Chapter 7: What about us? Using qualitative methods to explore the library as workplace Abstract: Chapter 8: A place in the world: qualitative research as a way to study global libraries Abstract: Why use a qualitative approach? The role of the rural village library Elements of the project's methods What the content analysis revealed Chapter 9: Learning more about qualitative research Abstract: Chapter 10: Qualitative research as a way to explore change in the modern world Abstract: Index

About the Author

Valeda Dent Goodman has worked as a librarian and library administrator for more than twelve years. She holds an MSW from the University of Michigan's School of Social Work and an MILS from the University of Michigan's School of Information Science. Her research interests include information literacy, agent technology, and rural libraries and literacy. She has published numerous articles in several journals including Library Hi Tech, New Library World, Libri, Research Strategies, College and Undergraduate Libraries and Reference and User Services Quarterly. Dent Goodman is currently working on her PhD at the Palmer School of Information Science, Long Island University, New York.

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