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The Reality-Based Rules of the Workplace


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Table of Contents

INTRODUCTION: The New Rules of the Game 1 Part One THE NEW VALUE EQUATION 15 1 Your Current Performance 17 2 Your Future Potential 37 3 Your Emotional Expensiveness 61 Part Two THE FIVE REALITY-BASED RULES OF THE WORKPLACE 75 4 Rule #1: Your Level of Accountability Determines Your Level of Happiness, so DON'T HOPE TO BE LUCKY. CHOOSE TO BE HAPPY. 77 5 Rule #2: Suffering Is Optional, so DITCH THE DRAMA! 97 6 Rule #3: Buy-In Is Not Optional. YOUR ACTION, NOT OPINION, ADDS VALUE. 123 7 Rule #4: Say "Yes" to What's Next. CHANGE IS OPPORTUNITY. 137 8 Rule #5: You Will Always Have Extenuating Circumstances. SUCCEED ANYWAY. 149 Call to Action Put the New Rules to Work 165 NOTES 173 ACKNOWLEDGMENTS 175 ABOUT THE AUTHOR 179 INDEX 181

About the Author

Cy Wakeman is a dynamic speaker, business consultant, author, and trainer. Her first book, Reality-Based Leadership, is a straightforward and practical guide for leaders who want to reduce office drama and improve personal accountability with their teams. She holds a Certified Speaking Professional (CSP) designation from the National Speakers' Association and received the 2012 Outstanding Leadership Award from the World HRD Congress in Mumbai.


#7 New York Times Best Seller (Hardcover Advice,How-To, and Miscellaneous) #5 New York Times Best Seller (HardcoverBusiness) #2 Wall Street Journal Best Seller (HardcoverBusiness) #10 Publishers Weekly Best Seller (HardcoverNonfiction) #7 USA Today Best Seller (Money) #10 Chicago Sun-Times Best Seller (Nonfiction) "The best way to be valued at work is to add a ton of value, andCy Wakeman shows you exactly how to do it in today's fast-moving,technology-fueled workplace. She'll also guide you to getting yourMOJO back as an employee. An invaluable tool for those who wantsuccess at work and at home." Marshall Goldsmith, New York Times bestsellingauthor, MOJO and What Got You Here Won't Get YouThere "I don't know how she topped Reality-Based Leadership,but she did. This is, simply put, a GREAT book! Every businessneeds to buy every employee a copy of it." Larry Winget, New York Times bestselling author,Shut Up, Stop Whining and Get A Life and It's Called Workfor a Reason! "Cy Wakeman's approach and methodology have made a profounddifference with myself and my team. If you are interested in takingback control of your personal business success, read TheReality-Based Rules of the Workplace. Every person within anorganization can reclaim his or her ability to add significantvalue, and she will show you how." John McVeigh, president, O.C. Tanner Recognition CompanyLimited "This book is a must-read for anyone who has ever feltdissatisfied, unappreciated, or fed up with his or her job. InThe Reality-Based Rules of the Workplace, Cy Wakemandelivers (with tough love and humor) an incredibly liberatingreality check: you are the cause of your own suffering, and onlyyou have the power to end it. Wakeman compels readers to ditch theexcuses, take back control of their happiness at work, and discoverthat the jobs they've always wanted were there all along." Chris Powell, executive vice president, human resources,Scripps Networks Interactive "It gets more challenging every year to ensure employees arehighly engaged, and it's a critical concern for leaders in nearlyevery organization today. The Reality-Based Rules of theWorkplace reveals what's been missing from well-intentioned,yet often ineffective, engagement programs: an expectation thatemployees have significant responsibility for their happiness atwork. Once we embrace the reality that engagement is tied topersonal accountability, organizations will have a happier, moreengaged workforce, and healthier bottom lines." Caroline Stockdale, senior vice president, humanresources, Medtronic "In The Reality-Based Rules of the Workplace, Cy Wakemanchallenges us to take a look in the mirror, give up ourself-defeating stories, and accept responsibility for our ownsuccess. With her quick wit and compelling stories, Wakeman turnsdoubters into believers who demonstrate their value and findhappiness at work. She's the straight-shooting yet empoweringmentor you wish you had." Philip Wilner, vice president and medical director,behavioral health, New York Presbyterian Hospital/WeillCornell Medical Center "Cy Wakeman's new book is for every member of the workforce whowants to elevate his or her performance to a higher level. TheReality-Based Rules of the Workplace provides invaluable toolsfor converting the energy spent on feelings of frustration,complacency, and hopelessness into fuel for finding happiness andachieving your fullest potential. Cy s philosophy and toolshave been invaluable in helping our leaders learn to embraceaccountability, and the positive response from employees has beenoverwhelming." Alyson Guthrie, chief human resources officer, Crowell& Moring "One of my biggest disappointments as a CEO is the significantnumber of good employees we have lost because some incident changedtheir attitude almost overnight. It is great to finally have a bookthat helps employees understand how management views them and thatthey can totally control that perception. The greatest benefit toThe Reality-Based Rules of the Workplace is that it teachesus all how to be more accountable in our own careers. Every collegestudent should read this to prepare them for the real world and howto thrive in it." Mike Rydin, president and CEO, HCSS "In The Reality-Based Rules of the Workplace, Cy Wakemanreveals that the key ingredient to both high performance andhappiness is simple: personal accountability. With ano-holds-barred approach and practical tools, Wakeman helpsemployees discover a newfound sense of happiness and control intheir work." Kim Ferrarie, senior vice president, human resources, AirLiquide "Cy Wakeman's newest book is for every member of the workforcewho wants to elevate his or her performance to a higher level ofgreatness. The Reality-Based Rules of the Workplace providestools for converting any disengagement you are feeling toward yourcurrent company into powerful action to re-engage and achieve yourfullest potential. We are using Cy s philosophy and tools inour leadership development programs, and the response has beenoverwhelming! I highly recommend this book if you are ready tochallenge yourself to let go of any blockers that are preventingyou from being your best." Ken Myers, senior vice president and chief humanresources officer, Hospira, Inc. "The Reality-Based Rules of the Workplace is an essentialguide to facing the real challenges you deal with every day andseizing the opportunities they represent, instead of feelingvictimized. Cy Wakeman shows how you can adopt a no-nonsenseapproach to owning your career and becoming the kind of employee noorganization would want to lose." Ed Bjurstrom, general manager, Gilead Sciences "The Reality-Based Rules of the Workplace is spot on! Itprovides a suite of tangible tools that empower employees to takecontrol of their work life. We all want to determine our owndestiny, how we contribute at work, and how we feel about it. Thisbook is key to moving forward! The messages Cy provides are easy tounderstand and apply across environments." Shannon Bell, executive coach and organizationaldevelopment consultant "If you are an employee or you have employees, TheReality-Based Rules of the Workplace is a must-read forthriving in today s marketplace. Cy provides simple steps todeveloping a culture where employees are contributors and driversof your basic operating principles, and she provides tips on how toenhance business results by creating relationships that aremeaningful and success-filled for employees, coworkers, and yourbusiness." Cindy Williams, organizational development specialist,Bayer CropScience "The Reality-Based Rules of the Workplace is a gem foranyone holding a job, and for those who evaluate the work of otherpeople. Totally engaging, funny at times, and an easy read. Thisbook is packed with questions to ask yourself and guidance towardthe best, most productive answers to drive success for yourself,your coworkers, and your business. Cy has hit this one out of thepark!" Gordon Whitten, serial entrepreneur and innovationexpert

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