Table of Contents

Preface Part 1 Structures 1 Introduction 2 Organisational frameworks Part 2 Workplace relationships 3 Working relationships 4 Individual responses 5 The role of middle managers Part 3 Towards a constructive alignment 6 Emergent practices – bottom up 7 Emergent practices – top down 8 Reconstructing relationships 9 Conclusions References Appendix 1 Details of the two studies

About the Author

George Gordon is Emeritus Professor, University of Strathclyde and Honorary Research Fellow, University of Durham.

Celia Whitchurch is Senior Lecturer in Higher Education, University of London Institute of Education