Acknowledgments, Author, Introduction, 1. Hoshin Planning Overview, 2. Organizing for Hoshin,3. Strategy and Hoshin Preplanning, 4. Measuring to Support Hoshin, 5. Building Leaders, 6. Hoshin Disruption, 7. Hoshin and Acquisition, 8. Hoshin Hacking: Planning Lessons from Startup Companies, Appendix: Hoshin Tools, Bibliography
Lisa Boisvert has consulted with organizations in the application
of Process Improvement and Hoshin Planning in such areas as
electrical power generation; the manufacture of vaccines, laser
fabric cutters, roofing material, industrial surface conditioning
brushes, and insulin testing kits; the processing of chicken and
bread; banking; and the delivery of patient care and human
services.
Prior to forming Business Centered Learning™, LLC in 1999, Boisvert
served as general manager for the services division of GOAL/QPC.
Earlier, as the company’s Research Director, she convened and
published the collective work of leaders from around the world in
the application of Process Improvement and Hoshin Planning to
manufacturing, health care, and financial services industries. Her
work with these early Hoshin practitioners, progressive executives
and Quality Management subject matter experts continues to inform
her work with leadership teams today.
"An engaging read with critical insights for leaders on achieving
strategic success through the power of Hoshin Planning."
—John Hamilton, Vice President, Quality, Philips
"This book is a significant contribution to the Hoshin body of
knowledge. There is no such thing as a perfect solution for any of
these real challenges to implementing Hoshin Planning, but in all
cases, Boisvert creates a useful point of departure for
practitioners to craft their own best solution."
—Mike Cowley, co-author of Beyond Strategic Vision: Effective
Corporate Action with Hoshin Planning
"An engaging read with critical insights for leaders on achieving
strategic success through the power of Hoshin Planning."
—John Hamilton, Vice President, Quality, Philips
"This book is a significant contribution to the Hoshin body of
knowledge. There is no such thing as a perfect solution for any of
these real challenges to implementing Hoshin Planning, but in all
cases, Boisvert creates a useful point of departure for
practitioners to craft their own best solution."
—Mike Cowley, coauthor of Beyond Strategic Vision: Effective
Corporate Action with Hoshin Planning
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