Table of Contents

Part I: ITIL to DevOps.- Chapter 1: Introduction to DevOps.- Chapter 2: ITIL Basics.- Chapter 3: ITIL and DevOps: an Analysis.- Chapter 4: Integration: Alignment of Processes.- Chapter 5: Teams and Structures.- Chapter 6: Managing Configurations in a DevOps Project.- Chapter 7: Incident Management Adaptation.- Chapter 8: Problem Management Adaptation.- Chapter 9: Managing Changes in a DevOps Project.- Chapter 10: Release Management in DevOps.- Part II: DevOps to Digital Transformation.- Chapter 11: Digital Transformation: the Driver for Business Success.- Chapter 12: Digital Transformation Framework.- Chapter 13: People and Leadership.- Chapter 14: Techniques and Tools for Managing Digital Teams.- Chapter 15: Adopting a Product-Led Approach.

About the Author

Abhinav Krishna Kaiser works as a consulting partner in a leading consulting firm. He has led several digital transformation programmes across customers from various sectors. He consults with clients on various transformation initiatives that can be undertaken to come ahead of the curve.

Abhinav has worked in past as DevOps architect, Agile coach, service architect and programme manager among other roles. He has conducted several trainings in multiple geographies on DevOps, Agile and ITIL in classroom and remote setting. His achievements include successfully transforming customers into digital ways of working, modernizing applications, implementing DevOps and automation, developing customized service frameworks for specific customer needs among others.

In 2004, Abhinav started to write technical blogs and was one of the few leading bloggers at the time. He has written on several leading blogs such as Tech Republic, Train Signal and Plural Sight. He has writtenfour books on ITIL and DevOps topics - Become ITIL Foundation Certified in 7 Days, Become ITIL 4 Foundation Certified in 7 Days,  Reinventing ITIL® in the Age of DevOps, and Workshop in a Box: Communication Skills for IT Professionals.