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Reinventing the Product


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Table of Contents

    • Chapter - 00: Introduction;
  • Section - ONE: Enter the new - Smart connected products for the digital age;
    • Chapter - 01: The digital transformation of product making - Happening faster than you think!;
    • Chapter - 02: Trends driving the case for product reinvention;
  • Section - TWO: The digital reinvention of the product;
    • Chapter - 03: A radically new kind of product - Adaptive | collaborative | proactive | responsible;
    • Chapter - 04: Big shift one - From features to experience;
    • Chapter - 05: Big shift two - From hardware to 'as a service';
    • Chapter - 06: Big shift three - From product to platform;
    • Chapter - 07: Big shift four - From mechatronics to artificial intelligence (AI);
    • Chapter - 08: Big shift five - From linear to agile engineering in the New;
  • Section - THREE: The journey to the reinvented product;
    • Chapter - 09: Seven pivotal capabilities for managing the reinvention of the product;
    • Chapter - 10: The roadmap to success with living products and services;
    • Chapter - 11: Insights from the field;
    • Chapter - 12: Reinvented products in action;
  • Section - FOUR: Future product realities;
    • Chapter - 13: Outlook 2030 - How the reinvented product governs our lives - a crowd-sourced story of innovation in five takes

About the Author

Eric Schaeffer leads, as a Senior Managing Director, Accenture's Product Industry X.0 practice, bringing together services across innovation, engineering and product development, manufacturing and digital operations, and product services optimization. He is also the Global Lead for Accenture's Industrial practice, helping automotive, industrial equipment and infrastructure companies to digitally reinvent their businesses and create a new level of innovation and efficiency across the extended connected value chain. David Sovie is Senior Managing Director at Accenture, and Global Lead for High-Tech Industry where he helps clients digitally reinvent their business across the entire value chain. He also leads the Industry X.0 consulting unit for Accenture's Communications, Media and Technology group, which provides digital transformation services across the innovation, engineering, manufacturing and product support business functions.


"Eric Schaeffer and David Sovie bring some great new insights into the product arena of the future that have broad implications. With grounded skill and enthusiasm Reinventing the Product makes a stringent case for companies to rethink their product strategy, their product road map and their digital capabilities." * Patrick Koller, CEO, Faurecia *
"Powerful factors, such as the rapid rise of cloud computing, high-speed networks and Artificial Intelligence, are converging, requiring all product companies to fundamentally transform their products and their company. David Sovie and Eric Schaeffer bring fresh thinking and inspiring practical advice for successfully managing this digital transformation and creating value." * Marco Argenti, Vice President Technology, Amazon Web Services *
"Deeply researched and full of innovative insights about AI, platforms and smart products. The 'Product Reinvention Quotient' provides great guidance on how to think about "Product X.0" and how to develop a set of capabilities that are necessary to succeed in the future." * Guido Jouret, Chief Digital Officer, ABB *
"The nature of product innovation is fundamentally changing. Reinventing the Product shows how to combine hardware, software and business model innovation in an agile way, to meet fast-changing needs in a world of smart-connected devices. It provides compelling and inspiring case studies and examples to help your company find a way that fits best." * Yoon Lee, Ph. D., Senior Vice President and Division Head Content and Services, Product Innovation Team, Samsung Electronics America *
"Eric Schaeffer did it again. After his spearheading Industry X.0, which has inspired our team of entrepreneurs to adapt our digital strategy creatively, he now co-authors with David Sovie a brilliant, richly detailed roadmap to the digital future for all product making companies. No doubt: this is again a must-read." * Zhang Ruimin, Chairman of the Board of Directors and CEO, Haier Group *
"Well researched, with vivid illustrations and concrete suggestions, this valuable guide can help firms and leaders to build a new set of priorities and capabilities to succeed in a shifting, digital landscape." * Professor Michael G. Jacobides, Sir Donald Gordon Chair of Entrepreneurship & Innovation, London Business School *
"In a time of digitally induced seismic shifts across all fronts, Reinventing the Product captures the impact of this change and thoughtfully develops new value-creation approaches in product development and manufacturing. A groundbreaking book." * Phil Jansen, Vice President Product Development, Fiat Chrysler Automobiles *
"Reinventing the Product is a practical guide for harnessing IoT and AI to transform the very basis of a company's offerings. This is a must-read for industrial manufacturers looking to ensure their businesses remain relevant in the digital age." * Tim O'Keeffe, CEO, Symmons Industries *
"Digital technologies such as AI, advanced analytics, edge computing, cloud and blockchain are transforming our lives fast. Thoroughly researched, Reinventing the Product doesn't just describe the emergence of a fascinating new product landscape that is shifting from traditional to smart connected products, including autonomous products. It is also an inspiring call-to-action for companies so seize enormous new opportunities fast - good for them, good for users and customers, good for growth and progress of societies." * Professor Dr Christoph Lutge, Peter Loescher Chair of Business Ethics and Global Governance, Technical University of Munich *
"David Sovie and Eric Schaeffer lay out a powerful new framework for how to evolve both the product and business strategy needed to succeed in the digital age, and they provide fresh and very concrete recommendations on how to implement it pragmatically. Reinventing the Product should be required reading for all product company executives and their managers." * Bill Bien, Chief Marketing Officer and Head of Strategy, Signify *
"This book offers a deep analysis of the major shifts product companies are facing, and provides a well-elaborated blueprint for their future success. Every leader in the industry should learn from this book." * James E. Heppelmann, President and CEO, PTC *
"Reinventing the Product not only looks thoroughly at how the disruptive waves of digital technologies will affect product companies (including the subscription economy), it draws on a deep analysis of the five profound shifts they face to provide strategic and practical "how-to" advice for businesses as they develop digital products. An inspirational call-to-action." * Eric Chaniot, Chief Digital Officer, Michelin *
"The swiftly emerging world of intelligent smart connected products will reshape industries, business processes, and consumer experiences. Reinventing the Product is an important and essential guide for business leaders, entrepreneurs and investors, looking to chart the course and unlock the value of this important trend." * Paul R. Daugherty, Chief Technology & Innovation Officer, Co-author of the bestseller Human + Machine: Reimagining Work in the Age of AI, Accenture *
"A comprehensive analysis on the digitally driven big shifts product-making companies are facing. And a detailed roadmap to innovate and capture the endless opportunities in a fascinating new product world." * Raghunath Mashelkar, National Research Professor and Chairman, Reliance Innovation Council *
"In their inspiring new book Eric Schaeffer and Dave Sovie not only show the fundamental shifts product companies are exposed to in digital times; they also provide creative analytical tools and concrete how-to advice for these companies to innovate, stay profitable and grow." * Cyril Perducat, Executive Vice President, Internet of Things & Digital Offers, Schneider Electric *
"Eric Schaeffer and Dave Sovie provide a rare encompassing view on there invention of the product, re-imagining the current "digital transformation"trend. Original, remarkably thoughtful and with high practical relevance on every page." * Richard Mark Soley, PhD, Chairman and CEO, Object Management Group; Executive Director, Industrial Internet Consortium *
"This is a fascinating book on how we should rethink and manage product making in disruptive times. New perspectives, fresh concepts, unexpected ideas abound. A must-read for any leader and manager in product companies." * Pascal Daloz, Executive Vice President, Chief Financial Officer and Corporate Strategy Officer, Dassault Systemes *

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