Contents:
Introduction
Neal M. Ashkanasy and Cary L. Cooper
PART I: EMOTION AND AFFECT AS A WITHIN-PERSON PHENOMENA
1. The Structure of Affect: History, Theory, and Implications for
Emotion Research in Organizations
Myeong-Gu Seo, Lisa Feldman Barrett and Sirkwoo Jin
2. Emotion and Organizational Decision Making: The Roles of
Negative Affect and Anticipated Regret in Making Decisions under
Escalation Situations
Carmen K. Ng and Kin Fai Ellick Wong
3. Fear and Loathing in the Workplace
Julie Fitness
4. The Case for Emotion-induced Toxicity: Making Sense of Toxic
Emotions in the Workplace
Sandra A. Lawrence
5. Disappointment and Regret
Wilco W. van Dijk and Frenk van Harreveld
6. The Impact of Emotions, Moods and Other Affect-related Variables
on Creativity, Innovation and Initiative
Johannes Rank and Michael Frese
7. Emotions in and Around Performance: The Thrill of Victory, the
Agony of Defeat
Cynthia D. Fisher
8. Affect, Satisfaction, and Performance
Timothy A. Judge and John D. Kammeyer-Mueller
9. Affective Influences on Employee Satisfaction and
Performance
David T. Wagner and Remus Ilies
10. Affect and Work Motivation
Ruth Kanfer and Patrick C. Stubblebine
11. Emotions and Counterproductive Work Behavior
Lisa M. Penney and Paul E. Spector
12. Measuring Emotion: Methodological Issues and Alternatives
Marie T. Dasborough, Marta Sinclair, Rebekah Russell-Bennett and
Alastair Tombs
PART II: EMOTION AS AN INDIVIDUAL DIFFERENCE VARIABLE
13. The Use of Emotional Intelligence in Business: Resolving
Varying Definitions and Measures and their Relationship to Work
Performance
Peter J. Jordan
14. Emotional and Social Intelligence Competencies
Richard E. Boyatzis
15. Learning to Face Emotional Intelligence: Training and Workplace
Applications
Catherine S. Daus and Tiffani G. Cage
PART III: EMOTIONAL EFFECTS IN DYADIC INTERACTIONS
16. Emotion Scripts in Organizations: A Multi-level Model
Donald E. Gibson
17. Emotion Regulation in the Workplace
Stéphane Côté, Sue Moon and Christopher T.H. Miners
18. Emotional Labour and Employee Well-being: An Integrative
Review
David Holman, David Martinez-Iñigo and Peter Totterdell
19. Not all Emotional Display Rules are Created Equal:
Distinguishing between Prescriptive and Contextual Display
Rules
James M. Diefendorff and Erin M. Richard
20. Doing Emotion in Service Encounters: Service Agents’
Perceptions of Emotional Labor and Emotional Contagion
Blake E. Ashforth, Marc A. Tomiuk and Carol T. Kulik
21. Emotions as Social Entities: Interpersonal Functions and
Effects of Emotion in Organizations
Shlomo Hareli, Anat Rafaeli and Brian Parkinson
22. Affect and Justice: Current Knowledge and Future Directions
Yochi Cohen-Charash and Zinta S. Byrne
23. Emotion in Conflict and Negotiation: Introducing the Emotions
as Social Information (EASI) Model
Gerben A. Van Kleef
24. The Power of Presence: Strategic Response to Displayed Emotions
in Negotiations
Shirli Kopelman, Ilan G. Gewurz and Vera Sacharin
PART IV: EMOTION AS A GROUP-LEVEL PHENOMENON
25. Kindling Fires and Extinguishing Candles: The Wind of Mood
Contagion in Work Groups
Richard Saavedra
26. Group-level Emotional Intelligence
Vanessa Urch Druskat and Steven B. Wolff
27. Research Trends in Emotions and Leadership
Ronald H. Humphrey, Janet B. Kellett, Randall G. Sleeth and Nathan
S. Hartman
28. Leadership, Affect, and Emotions
Daan van Knippenberg, Barbara van Knippenberg, Gerben A. Van Kleef
and Frederic Damen
29. Leadership and Emotional Expression
Debra L. Nelson, Susan Michie and Timothy DeGroot
30. Leaders as Emotional Managers, Across Cultures
Joyce E. Bono and Laura G. Barron
31. The Role of Affect in Vertical and Lateral Exchange
Relationships in Teams
Herman H.M. Tse and Neal M. Ashkanasy
32. An Interactive, Process Model of Emotions and Leadership
Rebecca J. Reichard and Ronald E. Riggio
PART V: ORGANIZATIONAL-LEVEL EMOTION RESEARCH
33. Establishing Positive Emotional Climates to Advance
Organizational Transformation
Leslie E. Sekerka and Barbara L. Fredrickson
34. How Contrasting Emotions can Enhance Strategic Agility
Quy Nguyen Huy
35. Contested Meanings and Emotional Dynamics in Strategic
Alliances
Rajesh Kumar
36. How to Build a Healthy Emotional Culture and Avoid a Toxic
Culture
Charmine E.J. Härtel
37. An Identity-based View of Emotional Ambivalence and its
Management in Organizations
Lu Wang and Michael G. Pratt
38. Functions of Emotion from an Organizational Perspective
Agneta H. Fischer and Antony S.R. Manstead
Index
Edited by Neal M. Ashkanasy, Professor of Management, UQ Business School, The University of Queensland, Australia and Cary Cooper, Alliance Manchester Business School, University of Manchester, UK
'The timely emergence of the book Research Companion to Emotions in
Organizations is most welcome and highly valued. . . [it] has
successfully brought together prominent researchers and authors who
are actively involved in emotion research across the globe. . . The
existence of this book brings a great help to facilitate research
on the field. . . This book is highly recommended for postgraduate
students and scholars who are interested in pursuing their quest
for answers and solutions pertaining to emotion-related workplace
problems. Consistent with its title, this book is a great companion
to those embarking on this sort of scholarly journey.'
*Abdul Kadir Othman, VISION - The Journal of Business Perspective*
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