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Some organizations are able to survive and thrive through times of uncertainty while others stumble and fall at the first sign of trouble. What differentiates resilient organizations from those that are not? Do we need to wait until a crisis strikes to see how resilient an organization is, or can we diagnose resilience in advance of a crisis? Resilient Organizations draws on primary research to reveal the answers to these questions and provide practical ideas and actions to make your own organization more resilient. Organizational resilience is not just about minimizing and managing risk exposure; it is about creating organizations with the agility to adapt to unexpected challenges and the capacity to seize opportunity out of adversity. Dr Erica Seville, founder of the Resilient Organizations research programme, provides readers with the essential knowledge required to enable organizations to thrive in a world of change and uncertainty, where resilience is an increasingly important strategic capacity. Drawing on a decade of research, her team have identified 13 indicators to diagnose an organization's resilience. Resilient Organizations draws out the top five ingredients and shows how organization resilience is a capability that can and must be proactively fostered and maintained over time. Using case studies, diagnostic tools and key actions and initiatives to develop and maintain organizational resilience, Resilient Organizations is essential reading for everyone tasked with developing strong organizations that can survive and thrive in crisis and change - from risk, resilience and business continuity professionals to leadership and management teams.
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Table of Contents

    • Chapter - 01: The Case for Resilience;
    • Chapter - 02: Ingredient 1 - Leaders People Want to Follow;
    • Chapter - 03: Ingredient 2 - Staff Engagement - Having A Team of Engaged People;
    • Chapter - 04: Ingredient 3 - Social Capital - Having 3am Friends;
    • Chapter - 05: Ingredient 4 - Situation Awareness - Keeping a Finger on the Pulse;
    • Chapter - 06: Ingredient 5 - Learning Organizations - Moving to a Mindset of Constantly Learning;
    • Chapter - 07: The Next Tier of Resilience Ingredients;
    • Chapter - 08: Embedding it in the Culture;
    • Chapter - 09: Implementing Resilience Initiatives

About the Author

Dr Erica Seville founded and co-leads Resilient Organisations, a public-good research programme with a team of over 35 researchers that seeks to improve the resilience of organizations so they can both survive adversity and thrive in a world of uncertainty. A leading researcher in the field of organizational resilience, Erica has authored over 100 research articles on resilience and is a regular international speaker on the topic. She sits on the Resilience Expert Advisory Group, providing advice and support to the Australian Federal Government on organizational resilience issues, and is also an invited member of the Business Continuity Institute 20/20 think tank. She is an Adjunct Senior Fellow with the Department of Civil and Natural Resources Engineering at the University of Canterbury, New Zealand and has a PhD in risk management.

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