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COVID-19 Response at Fishpond

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Resilient Thinking - Protecting Organisations in the 21st Century
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Table of Contents

Introduction Chapter 1: The Spaghetti Bowl of Resilience The secret art Challenges and silos Some thoughts on resilience planning Parts of the whole Making the parts 'sticky' The business context Summary Chapter 2: Looking for What's Coming over the Hill The future and resilience Predictable and unpredictable Thinking about impacts How far ahead can you see? Do you want to see? Try facing realities - an example Summary Chapter 3: Is Your Business Prepared? Are You Prepared? Business fit Money matters The structures of resilience Thoughts on plans and people People as a problem Looking in the right direction Persuasion and sales Summary Chapter 4: Breaking Free from Conventional Thought The twenty-first-century checklister The failings of experience Continuity of operations The stovepipe and the silo (again) Thinking your way out of it The concept of creative dissent Summary Chapter 5: Problems and Responses Facing problems Thinking Event and incident phases Thinking like your problem Risks The pond and the pebble A thinking strategy What they will say about you Research and what it revealed Summary Chapter 6: Case Study ITG Resources

About the Author

Phillip Wood MBE has extensive knowledge and experience in a wide range of security and resilience disciplines. He has delivered security, resilience and business continuity education and consultancy in a number of different countries and to numerous organisations. He is currently Head of the Department of Security and Resilience at Buckinghamshire New University.

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