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Responses to Change

The ongoing state of many organizations is one of change. People who experience major change tend to exhibit one of four patterns of response: entrenched, overwhelmed, poser, or learner. The people in each group need different kinds of help in order to make the transition. This guidebook will help you understand how people, including yourself, are responding to change and what you can do to help them move forward.
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Table of Contents

7 Change Happens 8 Understanding the Dynamics 10 Responses to Change 13 Making the Transition 16 Who Needs What? 17 What to Look for and How to Help 24 Assessment and Intervention 29 Going Forward 30 Suggested Readings 30 Background 31 Key Point Summary

About the Author

This series of guidebooks draws on the practical knowledge that the Center for Creative Leadership (CCL) has generated, since its inception in 1970, through its research and educational activity conducted in partnership with hundreds of thousands of managers and executives. Much of this knowledge is shared-in a way that is distinct from the typical university department, professional association, or consultancy. CCL is not simply a collection of individual experts, although the individual credentials of its staff are impressive; rather it is a community, with its members holding certain principles in common and working together to understand and generate practical responses to today's leadership and organizational challenges. The purpose of the series is to provide managers with specific advice on how to complete a developmental task or solve a leadership challenge. In doing that, the series carries out CCL's mission to advance the understanding, practice, and development of leadership for the benefit of society worldwide. Kerry A. Bunker is a Senior Fellow at CCL's Greensboro campus. He is the manager of the Awareness Program for Executive Excellence (APEX) and Leading People through Transition. He has a Ph.D. in industrial and organizational psychology from the University of South Florida.

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