About the Author

James A. Alexander, EdD, is a partner with Alexander Consulting. Dr. Alexander has taught at universities in both the US and Mexico, and acts as the Department of Commerce's e-business subject-matter expert for President Bush's Inter-American E-Business Fellowship Program. Mark Hordes is a partner with Alexander Consulting and is a well-recognized global business consultant, author and advisor. Mark Hordes is a partner with Alexander Consulting and is a well-recognised global business consultant, author and advisor.