Foreword by Geoff Thompson About the author Introduction Section One - Responsibilities of the door supervisor Responsibilities and behaviour The law in relation to door supervisors Issues relating to health and safety What to do in an emergency Section Two - Communication and conflict management Awareness of aggressive behaviour Controlling a situation Non-physical options Physical options Weapons The psychology of conflict management Section Three - Essential advice and equipment Equipment Advice Scenarios Anecdotes Afterword Further reading Further training Useful addresses and web links
Lee Morrison is the founder and chief instructor of the Urban Combatives Association. He is the author of Up Close, Nothing Personal: Self-Protection for Door Security Staff.
"'This book is a delight, an Aladdin's cave of golden nuggets that one day might prove life saving. I wish it had been in print when I first started the doors.' Geoff Thompson, veteran ex-Door Man and best selling author"