Part 1 The Rules. The Secrets. The Fun. 35 Part 2 Preparing to WOW! the Prospect 93 Part 3 Please Allow Me to Introduce Myself 115 Part 4 Making a Great Presentation 137 Part 5 Objections, Closing, and Follow-up. Getting to YES! 153 Part 6 Woes and Foes 203 Part 7 All Hail the King . . . Customer 213 Part 8 Spreading the Gospel 221 Part 9 Networking . . . Success by Association(s) 243 Part 10 Prophets and Profits 257 Part 11 Up Your Income! 267 Part 12 Social Media 273 Part 13 Can I Get an Amen?! 287 Index 311
JEFFREY GITOMER is a global authority on sales and customer loyalty, giving public and corporate seminars, running annual sales meetings, and conducting live and virtual training programs on selling, attitude, trust, customer loyalty, and personal development. Jeffrey gives over 100 presentations a year, and writes a weekly column that reaches more than four million readers and a weekly e-zine with over 500,000 subscribers. He was inducted into the National Speaker Association's Speaker Hall of Fame in 2008.