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The facts you need to know to roll with the punches.

About the Author

John Lees is one of the UK's best-known career stategists. He writes regularly for the Times and the Guardian. His work appears regularly in glossies including Psychologies, Marie Claire and Red and he has appeared several times on both the BBC and ITV. He has trained recruitment specialists since the mid-1980s and worked with numerous organisations including HSBC and Reuters.