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Security Supervision and Management

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Leverages the expertise of the International Foundation for Protection Officers to prepare today's security officer to become tomorrow's security supervisor or manager

Table of Contents

UNIT I: FOUNDATIONS 1. What is Asset Protection 2. Legal Aspects & Liability Issues 3. Crime and Deviance 4. Ethics, Integrity, and Professional Conduct 5. Risk Management 6. Accident Causation 7. Understanding the Supply Chain UNIT II: BASICS OF SUPERVISION 8. Basics of Supervision 9. Supervisory Characteristics & Expectations 10. Corporate Policy & Procedures 11. Operational Supervision 12. Supervisor's Role in Safety 13. Supervisor's Role in Customer Service 14. Deploying Personnel 15. Planning and Supervising Special Events UNIT III: TRAINING & DEVELOPMENT 16. Training and Development UNIT IV: HUMAN RESOURCE MANAGEMENT Part I - Human Capital 17. Recruitment, Retention and Selection of Security Personnel 18. Career Planning & Preparation 19. Orientation for Security Officers 20. Time and Stress Management 21. Employee Motivation Theory and Application 22. Supervising Across Different Cultures and Generations 23. Supervisor's Role in Employee Relations 24. Personnel and Monitoring Employee Performance Part II - Security - Related Business Functions 25. Basic Statistical Analysis 26. Relationship Between Marketing & the Security Function 27. Developing and Managing a Budget 28. Scheduling 29. Total Quality Management 30. Project Management 31. Standards & Guidelines UNIT V: TECHNOLOGY IN SECURITY 32. Technology in Security 33. Access Control Systems 34. Closed Circuit/Digital Video Systems 35. Fire Protection Systems 36. Other Technologies (K-9, X-Ray, Radiation Detection, etc.) 37. Identification and Documents UNIT VI: EMERGENCY MANAGEMENT 38. Incident Command System 39. Incident Management (Critical Incident Management in the Post 9/11 Era) UNIT VII: INVESTIGATIONS 40. Managing Investigations 41. Conducting Interviews (Rapport-Based vs Adversarial) 42. Conducting a Search (Conveyances, Buildings, etc) 43. Crime Scene and Evidence Preservation 44. The Importance of Report Writing to the Security Operation 45. Detention & Apprehension Procedures UNIT VIII: INFORMATION ASSURANCE 46. Industrial Espionage - A Primer 47. The Relationship Between Security and Corporate IT 48. Cyber Security UNIT IX: CURRENT ISSUES IN SECURITY 49. Workplace Violence - Active Shooter 50. International Scene 51. Privacy

About the Author

The International Foundation for Protection Officers (IFPO), headquartered in Naples, FL, was developed to facilitate the training and certification needs of first-time security officers and supervisors throughout the private and public security industry. It was registered as a nonprofit organization in January 1998, with offices in the United States and Canada. The Foundation works with corporations, colleges and protection professionals to develop professional growth opportunities for students and career security professionals. IFPO publications include The Protection Officer Training Manual, now in its 7th edition, and Security Supervision and Management: The Theory and Practice of Asset Protection. Sandi J Davies has served as the Executive Director of the International Foundation for Protection Officers (IFPO) for more than 25 years. She is the former Chairperson of the Security Services Council for ASIS International, and is currently a member of the Security Services Council and the Women In Security Council of ASIS International. Sandi has edited eight editions of The Professional Protection Officer, as well as all four editions of Security Supervision: Theory and Practice of Asset Protection.


"One of its primary functions is to serve as the study guide for the credential Certified in Security Supervision and Management (CSSM), offered by the International Foundation for Protection Officers (IFPO)...This weighty textbook well serves the experienced security professional, the security department director or manager, the security specialist, and the security student." --Security Management, Security Supervision and Management, Fourth Edition "'s a book to dip into if you are interested in any number of topics, from report writing (again, the superviser plays an important part here) to vehicle searches ('a legally complex activity')." --Professional Security Magazine Online

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