Table of Contents

Preface to the Second Edition -- Origins and Growth of the Dispute Settlement Movement -- Techniques for Setting Disputes -- Settling Disputes in Families -- Settling Business Disputes -- Settling Consumer and Employment Disputes -- Settling Disputes in Communities -- Settling Public Disputes -- ADR and the Legal System -- Afterword

About the Author

Linda R. Singer Is a partner in the law firm of Lichtman, Trister, Singer & Ross. Since 1971, she has directed the centre for Dispute Settlement, one of the most active organizations in the dispute resolution field.