Chapter 1: Possess a clear understanding of business analysisChapter 2: Know your audienceChapter 3: Know your projectChapter 4: Know your business environmentChapter 5: Know your technical environmentChapter 6: Know your analysis techniquesChapter 7: Increase your valueIndex
Barbara Carkenord, CBAP, is President and co-founder of B2T Training, an organization that developed the first comprehensive business analysis training program in North America. This training and business analysis certification program has been a model for other training organizations. Ms. Carkenord has over 20 years of business analysis experience gained in various industries such as manufacturing, insurance, and banking. She possesses detailed knowledge and experience in many structured approaches and methodologies and is a core team member of the IIBA BABOK creation committee. Her areas of expertise include business analysis, high-level design, quality assurance, and project management. She earned her MBA from University of Michigan and is a Certified Business Analysis Professional (CBAP). Barb began her career in the information technology area as a programmer, systems analyst, business analyst, and project manager. She is a frequent speaker at industry conferences, has authored many articles on business analysis and is the editor of the bridge business analysis magazine.
"In Seven Steps to Mastering Business Analysis, Barb Carkenord has gone beyond what we discuss in the BABOK(TM) to address the real challenges business analysts face in the workplace. Those analysis techniques that most other books spend all of their space on are in here, but they are discussed only after looking at the needs of the stakeholders, the project, and the business and technical environment, as should be the case. If a solution isn't right for a business, it doesn't matter how well drawn the pictures are. I wish this book had been available years ago, but I'm glad that BAs have the opportunity to benefit from it today." -Kevin Brennan, CBAP, Vice President, Body of Knowledge, International Institute of Business Analysis (IIBA(TM))