Leith Oliver is a lecturer in the University of Auckland Business School. He is a principle member of the course development and delivery team for the business growth programs offered by The ICEHOUSE to small and medium sized companies in New Zealand. He has a broad experience as an owner-manager of many businesses and currently works with businesses in the areas of strategic planning and the development of management competencies in the fields of finance and accounting, sales and marketing, and operations management.John English is an Associate Professor in the Australian Innovation Research Centre at the University of Tasmania. He has created and managed a number of small businesses in Australia and the United States. He has published 26 books on small business and related topics including How to Organise and Operate a Small Business in Australia which is now in its eleventh edition.